Family Support Worker

Placements24; Benoni; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Supportive team environment

Competitive salary

Job summary

Placements24 is seeking a dedicated Family Support Worker to join our Benoni team in Gauteng. This hybrid role involves home visits and community-based support aimed at strengthening family wellbeing.

You will connect families with services and resources, while collaborating with schools and healthcare providers in the Benoni area. The ideal candidate demonstrates empathy, excellent communication, and the ability to work independently within a multidisciplinary team.

Qualifications

• Qualification in Social Work or related field required.
• Experience with families in social care or support settings.
• Strong communication, empathy and listening skills.

Responsibilities

• Conduct home visits and community-based assessments.
• Provide emotional support and practical guidance to families.
• Develop and implement family support plans with agencies.
• Coordinate access to community resources and services.
• Maintain confidential case notes and reports.
• Liaise with schools, healthcare providers, and professionals.
• Organize family group activities or workshops.
• Monitor progress and evaluate intervention effectiveness.

Skills

Excellent communication

Empathy

Active listening

Rapport building

Organizational skills

Education

Social Work degree

Counselling certification

Job description

About the Role

Our client is seeking a dedicated and empathetic Family Support Worker to join their team in Benoni , Gauteng. This role is integral to providing essential support to families facing various challenges, aiming to strengthen family bonds and improve overall well-being. The Family Support Worker will engage with families in their homes and community settings, offering guidance, resources, and practical assistance. This hybrid position requires flexibility, with some work conducted remotely and significant time spent directly with families in the Benoni area. We are looking for a compassionate individual with strong communication skills and a deep understanding of family dynamics. The ideal candidate is proactive in identifying needs and connecting families with appropriate services. This is a rewarding opportunity to make a tangible difference in the lives of families and contribute to a healthier community.

Key Responsibilities

• Conduct home visits and community-based assessments to understand family needs.
• Provide emotional support, practical assistance, and guidance to families.
• Develop and implement family support plans in collaboration with families and relevant agencies.
• Facilitate access to community resources, such as parenting programs, counseling, and social services.
• Empower families to build on their strengths and develop coping strategies.
• Maintain accurate and confidential case notes and reports.
• Liaise with schools, healthcare providers, and other professionals to coordinate support.
• Organize and facilitate family group activities or workshops.
• Monitor progress and evaluate the effectiveness of support interventions.
• Uphold ethical standards and confidentiality in all interactions.

Requirements

• A qualification in Social Work, Psychology, Community Development, or a related field is preferred.
• Previous experience working with families in a social care or support capacity.
• Demonstrated understanding of child development and family systems.
• Excellent communication, active listening, and empathy skills.
• Ability to build rapport and trust with diverse families.
• Proficiency in using standard office software and virtual communication tools.
• Must be comfortable with a hybrid work model and travel within the Benoni area.
• Strong organizational and time management skills.
• Ability to work independently and as part of a multidisciplinary team.
• A genuine passion for supporting families and improving outcomes.

Benefits

• Competitive salary commensurate with experience.
• Hybrid work arrangement offering a blend of remote and in-person work.
• Opportunity to contribute significantly to families in the Benoni community.
• Ongoing professional development and training opportunities.
• Supportive team environment and valuable work experience.
• A fulfilling career focused on strengthening families.