Family Support & Empowerment Specialist

Placements24; Rustenburg; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Salary package

Professional development

Pension fund

Annual leave

Wellness programme

Supportive team environment

Community impact

Job summary

Placements24 is seeking a compassionate Family Support Officer to strengthen families in Rustenburg, North West. You will provide in-home support, assess family needs, and develop tailored plans to promote child safety and well-being within the local community.

The role requires a relevant qualification in Social Work or related field, plus experience with families, strong communication, and knowledge of local resources. A vehicle and valid license are preferred for community-based work.

Qualifications

• Bachelors or higher degree in Social Work, Psychology, Child and Youth Care, or equivalent.
• Experience working directly with families in a support role is essential.
• Knowledge of child protection legislation and locally available services is required.
• Excellent communication, negotiation, and active listening skills are essential.

Responsibilities

• Provide in-home support and guidance to families.
• Conduct comprehensive assessments of family needs and risks.
• Develop and implement family support plans tailored to individual circumstances.
• Offer practical and emotional support to parents and caregivers.
• Facilitate parenting skills workshops and group sessions.
• Collaborate with schools, healthcare providers, and other agencies in Rustenburg.
• Monitor family progress and adjust support strategies as needed.
• Maintain accurate client records and prepare detailed reports.
• Advocate for families within the community and social services systems.
• Respond to safeguarding concerns in line with policies.

Skills

Communication

Active listening

Rapport building

Report writing

Collaboration

Empathy

Negotiation

Education

Relevant tertiary qualification in Social Work/ Psychology/ Child & Youth Care

Tools

IT systems proficiency

Job description

Placements24 is seeking a compassionate Family Support Officer to strengthen families in Rustenburg, North West. You will provide in-home support, assess family needs, and develop tailored plans to promote child safety and well-being within the local community.

The role requires a relevant qualification in Social Work or related field, plus experience with families, strong communication, and knowledge of local resources. A vehicle and valid license are preferred for community-based work.