FAIS Branch Advisor: Build Relationships & Solutions

RMB Nigeria Limited; Vryburg; On-site; ZAR 536,000 - 625,000; Full time

Job summary

FNB Points of Presence (POP) is seeking a Branch Advisor in Vryburg to deliver compliant financial advice in a busy branch and manage key client relationships. You will educate customers, promote appropriate banking channels and ensure client records are accurate and up to date.

Join a team focused on ethical service, growth targets, and brand promise of helping customers with their financial goals while complying with FAIS and TCF standards in a dynamic environment.

Qualifications

• Strong understanding of FAIS, TCF, and client-centric advice principles.
• Proven ability to meet sales, service, and compliance targets.
• Experience in a high-volume customer service or financial services environment.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide a positive customer experience by addressing transactional needs and educating customers.
• Educate customers to the correct banking platform aligned with their needs.
• Maintain accurate client records and documentation in line with policy.
• Achieve individual and branch sales and service targets.

Skills

FAIS knowledge

TCF awareness

Client-facing

Sales targets

Communication

Education

NQF Level 5 Certificate in Banking

Job description

FNB Points of Presence (POP) is seeking a Branch Advisor in Vryburg to deliver compliant financial advice in a busy branch and manage key client relationships. You will educate customers, promote appropriate banking channels and ensure client records are accurate and up to date.

Join a team focused on ethical service, growth targets, and brand promise of helping customers with their financial goals while complying with FAIS and TCF standards in a dynamic environment.