Branch Advisor FAIS: Client Growth & Compliance

Fnbnamibia; Vryburg; On-site; ZAR 580,000 - 670,000; Full time

Job summary

FNB is seeking a Branch Advisor for its Vryburg POP, focusing on compliant, professional financial guidance in a busy branch. You will understand client needs, offer suitable product solutions, and strengthen ongoing relationships in line with FAIS and TCFF principles.

The role requires 1–3 years in customer-facing financial services, strong communication skills, and a client-centric, sales-oriented mindset. Join a team focused on growth and ethical service delivery.

Qualifications

• Minimum qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related FAIS-recognised fields.
• 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice in a high-volume branch.
• Maintain accurate and complete client records and documentation.
• Achieve individual and branch sales and service targets.
• Take accountability for performance and professional development.

Skills

Client focus

Relationship building

Sales orientation

Communication skills

Education

NQF Level 5 Certificate in Banking/Business Admin/Customer Service

Job description

FNB is seeking a Branch Advisor for its Vryburg POP, focusing on compliant, professional financial guidance in a busy branch. You will understand client needs, offer suitable product solutions, and strengthen ongoing relationships in line with FAIS and TCFF principles.

The role requires 1–3 years in customer-facing financial services, strong communication skills, and a client-centric, sales-oriented mindset. Join a team focused on growth and ethical service delivery.