F&B Team Lead: Guest Experience & Operations

The Capital Hotels, Apartments & Resorts; Sandton; On-site; ZAR 167,000 - 257,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts in Sandton is seeking an F&B Supervisor to oversee daily operations of the Restaurant, Bar, Room Service, Conferencing and Functions. You will supervise front-of-house staff and coordinate service delivery to ensure exceptional guest experiences.

As second-in-charge to the F&B Manager, you will lead in their absence, resolve issues, maintain service standards, and contribute to a professional team culture within a dynamic hospitality environment.

Qualifications

• Matric or equivalent.
• Hospitality qualification or equivalent.
• 1-2 years proven Food & Beverage supervisory experience.
• Hands-on problem solving approach with the ability to remain calm under pressure.
• Customer service driven with outstanding communication and active listening skills.

Responsibilities

• Supervise and coordinate daily activities for Restaurant, Bar, Room Service, Conferencing and Functions.
• Second-in-charge to F&B Manager and take charge in their absence.

Skills

Problem Solving

Customer Service

Communication

Team Leadership

Interpersonal Skills

Attention to Detail

Calm Under Pressure

Education

Matric

Hospitality Qualification

Job description

The Capital Hotels, Apartments & Resorts in Sandton is seeking an F&B Supervisor to oversee daily operations of the Restaurant, Bar, Room Service, Conferencing and Functions. You will supervise front-of-house staff and coordinate service delivery to ensure exceptional guest experiences.

As second-in-charge to the F&B Manager, you will lead in their absence, resolve issues, maintain service standards, and contribute to a professional team culture within a dynamic hospitality environment.