External Customer Advisor

Jonsson Workwear; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Jonsson Workwear in Durban seeks an experienced External Customer Advisor to look after our customers in the Durban region. You will be the dedicated point of contact, building strong partnerships and identifying opportunities with charm, persistence and professionalism.

You will travel to call on customers, with Durban as your central location when needed, and contribute to delivering outstanding service that supports our growth in the region.

Qualifications

• Experience building and maintaining customer partnerships.
• Strong interpersonal and communication skills.
• Willingness to travel to call on customers.

Responsibilities

• Serve as the dedicated point of contact for Durban customers.
• Build and maintain strong customer partnerships.
• Travel frequently to call on customers; Durban central when needed.

Skills

Interpersonal skills

Communication skills

Customer partnerships

Proactive problem solving

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Durban region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer’s business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer’s requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Durban as your central location when needed.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.