External Customer Advisor

Jonsson Workwear; Centurion; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Jonsson Workwear in Centurion is seeking an External Customer Advisor to serve as the primary liaison with customers, building trusted relationships and delivering tailored workwear solutions.

The role requires presenting professionally with exceptional interpersonal skills, proactive thinking, and the willingness to travel to call on customers. You will identify opportunities, follow up diligently, and act as the central contact for Centurion clients.

Qualifications

• Demonstrate strong interpersonal skills and professional presentation.
• Ability to connect with individuals at all levels of a customer's business.
• Proactive in identifying opportunities and solutions for customers.

Responsibilities

• Forge strong customer partnerships and act as the go-to contact.
• Connect with customers at all levels with clear communication.
• Identify opportunities with determination and persistence.
• Understand customer requirements and propose effective solutions.
• Follow up and fulfil commitments consistently.
• Travel to call on customers, with Centurion as central location.

Skills

Customer partnerships

Communication skills

Travel willingness

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Centurion region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Centurion as your central location when needed.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.