External Customer Advisor

Jonsson Workwear; Paarl; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Jonsson Workwear in Paarl seeks an experienced External Customer Advisor to oversee customer relationships in the Paarl region. You will travel to client sites and act as the main liaison, delivering outstanding service with professionalism and charm.

The role rewards proactive problem solving, strong communication, and a dedication to meeting client needs. Applicants should be presentable and capable of building long-term partnerships across industries.

Qualifications

• Excellent interpersonal skills and professional presentation.
• Ability to build and maintain strong customer relationships.
• Willingness to travel to client sites and cover the Paarl region.

Responsibilities

• Develop and nurture partnerships with customers in the Paarl region.
• Be the primary point of contact for customers, addressing needs with charm and professionalism.
• Identify opportunities to expand solutions and proactively propose offerings.
• Demonstrate initiative, persistence, and attentive follow-up with clients.
• Coordinate visits and calls, travelling as required to meet customers.
• Ensure commitments are fulfilled and customer satisfaction remains high.

Skills

Customer partnerships

Interpersonal communication

Travel readiness

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Paarl region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer’s business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer’s requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Paarl as your central location when needed.