External Customer Advisor

Greenhouse Software, Inc.; Polokwane; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Jonsson Workwear seeks an experienced External Customer Advisor to serve customers in the Polokwane region. You will forge partnerships, understand customer needs, and proactively suggest solutions. The role requires travel to call on customers and act as a reliable extension of the team.

Applicants from designated groups and those with disabilities are encouraged to apply, in line with Jonsson Workwear's employment equity commitments.

Qualifikationen

• Experience delivering excellent customer service and building client relationships.
• Strong communication skills to engage with customers at all levels.

Aufgaben

• Build and maintain strong partnerships with customers in the Polokwane region.
• Act as the dedicated point of contact for customer queries and requests.
• Travel to call on customers and represent Jonsson Workwear professionally.

Kenntnisse

Customer service

Communication

Relationship building

Jobbeschreibung

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Polokwane region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Polokwane as your central location when needed.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.