External Account Manager: Commercial

Pinnacle; Gqeberha; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Pinnacle, based in Gqeberha, South Africa, is seeking an External Account Manager to drive growth in the Commercial Sales Division. The role focuses on building strong client relationships, understanding customer needs, and identifying new business opportunities to expand Pinnacle’s customer base.

Ideal candidates will have proven sales or account management experience, strong communications skills, and the ability to work in a fast-paced, target-driven environment to contribute to company

Qualifications

• Minimum of 5 years of External Sales experience.
• Minimum of 3 years of account management experience within the Commercial sector is preferred.
• Experience in distribution is advantageous.
• Established network at various levels within the reseller and end-user sector.
• Sales experience within the IT industry will be advantageous.
• Strong knowledge of IT Enterprise products is essential.

Responsibilities

• Achieve monthly sales targets.
• Achieve Quarter on Quarter and Year on Year Growth.
• Establish and grow a new client base within the Commercial sector.
• Maintain new and existing client relationships by regular visits and interaction.
• Develop sales plans in line with specific accounts.
• Respond to tenders and facilitate the tender administration process.
• Manage the sales process.
• Maintain current client database and forecasts.
• Deliver product presentations and entertain clients.
• Generate sales leads and constant follow ups on pipeline opportunities.
• Identify sales opportunities to market products and the company.
• Compilation of all quotations – with the aid of an internal sales resource.
• Following up on quotes and converting to orders.
• Attend product training and events.
• Processing and administration of relevant sales documentation.
• Keep up to date with relevant product knowledge and training.

Skills

Sales skills

Closing deals

Verbal communication

Written communication

Presentation skills

Negotiation

Time management

Organizational skills

Tech-savvy

Education

Matric with math

Sales/Marketing/IT diploma

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Job description

Gqeberha, South Africa | Posted on 01/11/2026

The External Account Manager is a key driver ofbusiness growth within Pinnacle's Commercial Sales Division, specifically inthe Cape region. This role is responsible for building and maintainingstrong, long-term relationships with customers, ensuring their needs are met,and expectations are exceeded. By serving as the primary point of contact forclients, the External Account Manager will foster trust and loyalty, whilealso identifying new business opportunities to expand Pinnacle’s customerbase.

With a focus on driving revenue growth, thisposition requires a deep understanding of the company’s products andservices, along with a keen awareness of market trends and competitoractivities. The ideal candidate will have a proven track record in sales oraccount management, excellent communication and negotiation skills, and theability to work in a fast-paced, target-driven environment. Success in thisrole will contribute significantly to the overall growth and success of thecompany.

Key Responsibilities

• Achieve monthly sales targets
• Achieve Quarter on Quarter and Year on Year Growth
• Establish and grow a new client base within the Commercial sector
• Maintain new and existing client relationships by regular visits and interaction
• Develop sales plans in line with specific accounts
• Respond to tenders and facilitate the tender administration process
• Manage the sales process
• Maintain current client database and forecasts
• Deliver product presentations and entertain clients
• Generate sales leads and constant follow ups on pipeline opportunities
• Identify sales opportunities to market products and the company
• Compilation of all quotations – with the aid of an internal sales resource
• Following up on quotes and converting to orders
• Attend product training and events
• Processing and administration of relevant sales documentation
• Keep up to date with relevant product knowledge and training

Requirements

Experience and Knowledge

• Minimum of 5 years of experience in External Sales
• Minimum of 3 years of account management experience within theCommercial sector is preferred
• Experience in distribution is advantageous
• Established network at various levels within the reseller and end-usersector
• Sales experience within the IT industry will be advantageous
• Strong knowledge of IT Enterprise products is essential

Skills and Education

• Matric, preferably with mathematics
• A tertiary qualification and/or arelevant diploma in Sales, Marketing, or IT will be an advantage
• Intermediate skills in MS Word, Excel,Outlook, and PowerPoint
• Proven sales skills/ability with astrong ability to close deals
• Excellent verbal and written businesscommunication skills
• Good presentation skills
• Well-developednegotiation skills for closing sales and securing deals
• Goodtime management and organizational abilities; deadline-driven and capable ofmanaging a high workload
• Technology-drivenwith a passion for leveraging tech solutions

Personal Attributes and Qualities

• Well-groomed and highly presentable
• High attention to detail
• Passionate about sales
• High level of energy
• A high level of perseverance
• Patient, tolerant and diplomatic
• Ability to work as part of a team

Pinnacle is forpeople who want more than just a job. It’s a place to get involved, try newthings, build your skills and take your career further.

With more than 30years in the ICT industry, Pinnacle offers the opportunity to work alongsidetalented people, gain exposure to leading technology brands and be part of abusiness that continues to evolve with the industry.

You’ll work withgreat people, get hands-on experience with some of the biggest names intechnology and have opportunities to learn, train and take on new challengesalong the way.

Whether you’restarting your career or ready for your next challenge, Pinnacle is a placewhere you can contribute, make an impact and build what comes next.

You’re not simplyjoining a company. You’re joining a team where you can learn, grow and build acareer.