Export Controller (Freight Forwarding)

Ability Executive Recruitment; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Ability Executive Recruitment is seeking a full-time Logistics/Shipping Administrator in Durban, South Africa. The role focuses on controlling the file process for trades, maintaining sailing schedules, and managing bookings with shipping lines.

You will prepare trade documents and issue confirmations to customers. You will follow up on quotes to optimize container utilization, handle hazardous paperwork, and coordinate with warehouses and transporters.

Qualifications

• Matric or equivalent required.
• 2/3 years experience in Customer Service specifically in Shipping/Freight/Logistics.
• Logistics or supply chain qualification preferred.

Responsibilities

• Control and manage the entire file process for trades.
• Maintain and update sailing schedule.
• Manage and monitor bookings with shipping and monitor daily stack dates.
• Process bookings and send confirmations to customers.
• Follow up on Quotes to fill under-utilised containers.
• Handle hazardous applications / paperwork.
• Send transport and packing instructions to warehouse and transporter.
• Receive and process required shipping documents including CNCA, invoices and packing lists.
• Invoice customers and process creditor invoices.
• Assist with training staff and back-up for others.

Skills

Microsoft Office

Sailing schedule management

Bookings processing

Container utilization planning

Hazardous paperwork handling

Shipping instruction handling

Trade documents preparation

Education

Matric

Logistics/ Supply Chain qualification preferred

Tools

Microsoft Office

Job description

Full time

Durban, South Africa

To control and manage the entire file process for their trades.

• Maintain and update sailing schedule.
• Manage and monitor bookings with shipping (include monitoring daily stack dates)
• Process bookings and send booking confirmation to customers.
• Follow up on Quotes to fill up under utilised containers.
• Clear Internal Sentry (latency) reports.
• Strategic container planning to get the best utilization per container.
• Handling Hazardous applications / paperwork
• Send transport and packing instructions to the warehouse and transporter.
• Send empty depot releases to shipping line prior to container collection.
• Receive all required shipping documents:
• Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate.
• Process shipping line’s shipping instruction
• Prepare required trade documents (EG CNCA for Luanda)
• Invoice customers
• Process creditor invoices
• Submit RCG to SARS
• Print, stamp, and release bills for customer collection
• Process acquittals to shipping line.
• Cost, close and post file
• Tracking (as back up to Clerks)
• 1st leg cargo release dates
• 2nd leg cargo release dates
• USA - AMS filing / EUR – ENS filing.
• Issue telex releases as per SOP.
• Emails – assigning emails within the given timeslot, reading, and replying to emails within 6 working hours of receipt.
• Back up for appointed Buddy.
• Assist with training staff members.
• Use and promote E commerce

Requirements

• Matric
• Logistics/ Supply Chain related qualification preferred
• 2/3 years experience in Customer Service specifically in Shipping/ Freight/ Logistics

Skills

• MicrosoftOffice
• Maintain and update sailing schedule.
• Process bookings and send booking confirmation to customers.
• Clear Internal Sentry (latency) reports.
• Strategic container planning to get the best utilization per container.
• Handling Hazardous applications / paperwork
• Process shipping line’s shipping instruction
• Prepare required trade documents (EG CNCA for Luanda)