Export Controller
Location: Gauteng
Jobs available: 144
Responsibilities
- Assist with Airfreight, Seafreight, Transhipments and Deliveries
- Oversee export cargo from origin to destination
- Coordinate cargo packing, booking, tracking, and dispatch
- Prepare and check invoices, packing lists, and bills of lading
- Communicate daily with clients, shipping lines, and airlines
- Follow customs laws, international trade rules, and Incoterms
- Keep logistics tracking software and databases accurate
- Resolve operational delays and shipment issues quickly
- 3 to 5 years in sea and air freight export operations
- Strong understanding of logistics, customs, and consolidations
- Proficiency in MS Office and freight systems (like CargoWise)
- Excellent communication, high attention to detail, and problem-solving
Export Contract & Letter of Credit Administration
- Draft, review, and administer export sales contracts for complete vehicles
- Follow up on L/C issuance, amendments, and verification; identify and mitigate potential risks arising from hidden or ambiguous clauses, and align documentation requirements for bank presentation
- Prepare commercial invoices, packing lists, certificates of origin, customs documentation, and other export documents; manage bank document presentation and payment collection tracking to ensure timely receipt of funds
- Resolve trade discrepancies and L/C inconsistencies, coordinating with headquarters finance and legal teams to ensure comprehensive risk control and compliance
Customer Master Data & Shipment Management
- Create, revise, freeze, and maintain master data for overseas distributors and end customers in SAP, ensuring accurate records of customer qualifications, credit terms, and pricing policies
- Record complete marine shipment information, including booking schedules, bill of lading details, terminal charges, customs clearance, and delivery confirmation data in designated systems in a timely manner
- Conduct regular reconciliations between logistics records and financial accounts, correct data discrepancies, and maintain accurate and traceable supply chain records
Tender Management for Complete Vehicles & Factory Body Upfitting
- Lead local tendering projects for bulk procurement of complete vehicles and specialized body-fitting equipment, including sewage tankers, dump trucks, and other customized vehicles
- Prepare tender announcements and technical and commercial bid documentation; verify supplier qualifications and compliance with applicable South African certification requirements, including ABS and VESA standards
- Organize bid openings, quotation comparisons, and bid evaluations; prepare tender outcome reports and follow up on contract execution and supplier performance management
- Coordinate technical requirements with production and engineering teams to ensure all modified vehicle bodies comply with applicable South African national vehicle regulations
Inventory Control & Stocktaking
- Develop and implement monthly and quarterly stocktaking plans for finished vehicles and spare parts
- Conduct on-site physical stock counts, reconcile physical inventory against system records, prepare surplus and shortage analysis reports, and implement corrective actions
- Monitor inventory ageing and slow-moving vehicle stock; recommend inventory optimization measures and coordinate with sales teams on stock liquidation plans
- Verify inbound and outbound documentation to prevent discrepancies between physical inventory and system records, and support local South African tax and external audit inspections
Marketing Material Acceptance & Promotion Expense Settlement
- Conduct physical inspection and acceptance of local advertising materials, exhibition materials, and dealer promotional kits against contracted specifications and quantities; reject non-compliant items and coordinate replacement or return with vendors
- Register and maintain acceptance records for marketing expense documentation and submit supporting documents to the Finance Department for verification and settlement
- Maintain accurate records and control the execution of approved marketing budgets
Minimum Requirements
- Matric or higher
- National Diploma or higher in International Trade, Logistics Management, Supply Chain Management, Business Administration, or a related field
- Experience working with international employees or within a multinational company is preferred
- Proficient in ERP system data entry and master data maintenance, with advanced Excel skills for statistical analysis, reporting, and stocktaking
- Valid Code 8 driver's licence
- Strong problem-solving skills, with the ability to explain technical concepts clearly to non-technical stakeholders
- Ability to work independently and collaboratively in a fast-paced, multicultural environment
- Strong organizational and coordination skills, with excellent attention to detail
- Good written and spoken English
Personal Attributes
- Strong problem-solving skills and ability to explain technical concepts to non-technical users
- Ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills and attention to detail
- Read and write in English
Qualifications
- Matric / Senior Certificate
Experience
- 3 to 5 years in sea and air freight export operations
- Minimum 4-5 years Sea Exports experience for other role descriptions
- 35 years' experience in a similar Import & Export Operations role (specific to that posting)
Working Conditions
- Coordinate international import and export cargo from origin through to final delivery
- Liaise with third-party service providers, including freight forwarders, clearing agents, shipping lines, and transport providers
- Coordinate with overseas suppliers, customers, and internal stakeholders to ensure shipments move according to schedule
- Verify shipping documentation and resolve any documentation discrepancies
- Coordinate customs clearance and delivery requirements
- Monitor shipment progress and provide regular status updates to customers and stakeholders
- Verify freight charges, supplier invoices and supporting documentation
- Maintain accurate shipment tracking reports and operational records
- Identify and resolve shipment delays and operational challenges
- Build strong working relationships with customers, suppliers and service providers
- Provide operational support after hours and on weekends when required
- Ability to manage multiple shipments simultaneously while meeting strict deadlines
Key Responsibilities (General)
- Coordinate international import and export cargo from origin through to final delivery
- Coordinate with overseas suppliers, customers and internal stakeholders to ensure shipments move according to schedule
- Verify shipping documentation and resolve any documentation discrepancies
- Coordinate customs clearance and delivery requirements
- Monitor shipment progress and provide regular status updates to customers and stakeholders
- Verify freight charges, supplier invoices and supporting documentation
- Maintain accurate shipment tracking reports and operational records
- Identify and resolve shipment delays and operational challenges
- Provide operational support after hours and on weekends when required
Report
Reason for reporting