Executive Housekeeper - Lead & Elevate Guest Service

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 350,000 - 500,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts in Cape Town seeks an Executive Housekeeper who will take full and sole responsibility for the profitable operation of the Housekeeping department, including the staff, and delivering efficient services to all guests.

Candidates should have a Matric and a Diploma in Hotel Management with 5–8 years’ experience, including 3–4 years in supervisory roles, strong leadership, and a hands-on, proactive approach to drive operational improvements.

Qualifications

• Matric and a Diploma in Hotel Management are required.
• Strong leadership and organizational skills are essential.
• Hands-on problem solving and calm under pressure are highly valued.

Responsibilities

• Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including staff and guest services.

Skills

Leadership

Organizational skills

Problem solving

Customer service

Communication

Teamwork

Proactive

Attention to detail

Presentable appearance

Calm under pressure

Education

Matric

Diploma in Hotel Management

Job description

The Capital Hotels, Apartments & Resorts in Cape Town seeks an Executive Housekeeper who will take full and sole responsibility for the profitable operation of the Housekeeping department, including the staff, and delivering efficient services to all guests.

Candidates should have a Matric and a Diploma in Hotel Management with 5–8 years’ experience, including 3–4 years in supervisory roles, strong leadership, and a hands-on, proactive approach to drive operational improvements.