Executive Director, Aquatics & Resort Recreation

Placements24; Durban; Sur place; ZAR 400 000 - 560 000; Plein temps

Avantages offerts par ce poste

Accommodation assistance

Subsidized meals

Health insurance

Retirement savings plan

Career advancement

Résumé du poste

Placements24 is seeking a Resort Activities Manager for a luxurious beachfront resort in Durban. You will design, implement and manage a diverse range of guest activities, leading a team to deliver memorable experiences for guests of all ages.

The role requires strong organizational and creative skills, a passion for hospitality, and the ability to drive engagement and guest satisfaction within KwaZulu-Natal's tourism sector.

Qualifications

• Proven experience in a hospitality or leisure environment.
• Strong event planning and program development skills.
• Excellent communication, interpersonal and customer service abilities.
• Creative thinker with a passion for memorable guest experiences.
• Ability to manage multiple tasks, prioritize, and work under pressure.

Responsabilités

• Develop, plan and execute a comprehensive schedule of daily, weekly and seasonal activities.
• Lead and supervise activity coordinators, fitness instructors and support staff.
• Source and manage external vendors and entertainers for activities and events.
• Oversee setup/breakdown of activity areas ensuring safety and cleanliness.
• Manage the activities department budget including procurement and reporting.
• Continuously assess guest feedback and market trends to improve offerings.

Connaissances

Event planning

Team leadership

Guest service

Budget management

Vendor management

Formation

First Aid and CPR certification

Description du poste

Resort Activities Manager

Our client, a luxurious beachfront resort in vibrant Durban, is seeking an innovative and energetic Resort Activities Manager to create and deliver unforgettable guest experiences. This role involves designing, implementing, and managing a diverse range of recreational and leisure activities for guests of all ages, ensuring high levels of guest satisfaction and engagement. You will lead a team of activity coordinators and instructors, fostering a fun, safe, and dynamic atmosphere. The ideal candidate has a passion for hospitality, exceptional organizational skills, and a creative flair for developing engaging programs that enhance the resort's appeal and reputation within the KwaZulu-Natal tourism sector, ensuring memorable stays for every guest.

Key Responsibilities

• Develop, plan, and execute a comprehensive schedule of daily, weekly, and seasonal resort activities and events.
• Manage and supervise a team of activity coordinators, fitness instructors, and support staff, ensuring high performance and excellent guest service.
• Source and manage external vendors and entertainers for specialized activities and events, ensuring quality and cost-effectiveness.
• Oversee the setup and breakdown of activity areas, ensuring they are safe, clean, and well-equipped.
• Manage the budget for the activities department, including inventory control, procurement, and financial reporting.
• Continuously assess guest feedback and market trends to innovate and improve the resort's activity offerings.

Requirements

• Proven experience in a similar role, preferably within the hospitality or leisure industry.
• Strong background in event planning, program development, and team leadership.
• Excellent communication, interpersonal, and customer service skills.
• Creative thinking and a passion for creating engaging and memorable experiences.
• Ability to manage multiple tasks simultaneously, prioritize effectively, and work under pressure.
• Certification in First Aid and CPR is required; certifications in specific sports or activities (e.g., water sports, fitness) are a plus.

Benefits

• Competitive annual salary and potential for performance-based incentives.
• Accommodation assistance and subsidized meals at the resort.
• Comprehensive health insurance and retirement savings plan.
• Opportunities for career advancement within a leading hospitality group.
• Access to resort amenities and a dynamic work environment by the coast.

Work Location: Durban, South Africa

Contract: Full-time

Position Type: Management