Executive Assistant: Operations & Stakeholder Support

Momentum; Bellville; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Metropolitan is seeking an Administrative Assistant to support the Regional Manager with efficient diary management, meeting coordination and travel planning. The role involves handling calls, preparing documents and invoices, and maintaining filing systems in a fast-paced environment.

Required are Grade 12 and an office administration qualification, with 3–4 years of experience, preferably within the insurance sector.

Qualifications

• Grade 12 or equivalent qualification.
• Office administration, secretarial or equivalent qualification.
• 3-4 years' relevant experience (essential).
• Exposure to supporting a manager or team (desirable).
• Exposure to the insurance industry (essential).

Responsibilities

• Proactively manage, coordinate and maintain the diary of the line manager.
• Coordinate all aspects of meetings, workshops and functions (venue logistics, catering) according to manager’s requirements, and within budget parameters.
• Administrative support for meetings and workshops (collate, compile and distribute agendas, presentations, minutes within agreed timeframes).
• Manage travel arrangements for manager, according to agreed business process and budget parameters.
• Manage incoming calls and correspondence (paper and electronic), responding independently where possible and in line with authorised judgement.
• Order and control refreshments, office supplies and equipment, ensuring enough stock is always available, in line with budget parameters.
• Ensure files (paper and electronic) are kept in order and easily accessible by manager.
• Prepare and check invoices and arrange for payments to ensure adherence to requirements and Service Level Agreements.
• Ensure office equipment is regularly maintained by relevant service providers.
• Monitor and respond to incoming communication on behalf of line manager, where appropriate, ensuring efficiency and timeous response.
• Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within agreed Service Level Agreements.

Skills

Diary management

Meeting coordination

Travel arrangements

Administrative support

Client relations

Education

Grade 12 or equivalent

Office administration qualification

Secretarial qualification

Tools

Microsoft Office

Job description

Metropolitan is seeking an Administrative Assistant to support the Regional Manager with efficient diary management, meeting coordination and travel planning. The role involves handling calls, preparing documents and invoices, and maintaining filing systems in a fast-paced environment.

Required are Grade 12 and an office administration qualification, with 3–4 years of experience, preferably within the insurance sector.