Strategic Executive Assistant to Regional Manager

Metropolitan; Bellville; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Metropolitan seeks an organized administrator to provide effective support to the Regional Manager. You will manage the diary, coordinate meetings, travel, and ensure timely delivery of admin duties.

With Grade 12 and office administration qualifications, plus 3-4 years’ experience in a similar role, preferably in insurance, you will build strong relationships with clients and stakeholders while maintaining records and budgets.

Qualifications

• Grade 12 or equivalent educational qualification.
• Office administration or secretarial qualification.
• 3-4 years of relevant experience essential.
• Exposure to supporting a manager or team desirable.
• Exposure to the insurance industry essential.

Responsibilities

• Proactively manage and maintain the line manager's diary.
• Coordinate meetings, venues, catering and functions within budget parameters.
• Provide administrative support for meetings (agendas, presentations, minutes).
• Arrange travel for the manager within budget parameters.
• Manage incoming calls and correspondence with independent judgement.
• Order refreshments, office supplies and equipment within budget parameters.
• Maintain orderly paper and electronic files for the manager.
• Prepare invoices and arrange payments per SLA.
• Ensure office equipment is regularly maintained by service providers.
• Escalate faults and housekeeping issues with service providers within SLAs.
• Provide authoritative advice to clients and stakeholders.
• Build and maintain relationships with clients and internal/external stakeholders.
• Deliver on service level agreements with clients and stakeholders.
• Make recommendations to improve client service and fair treatment.
• Participate in a culture of rewarding relationships and exceptional client service.
• Develop and maintain collaborative relationships with peers and stakeholders.
• Influence change initiatives and continuous improvement.
• Continuously develop professional knowledge in terms of industry/legislation.
• Contribute to innovation and implement new ideas.
• Take ownership for career development.
• Manage and reconcile expenses within budget and policy guidelines.
• Contribute to financial planning within area.
• Identify opportunities to enhance cost effectiveness and efficiency.
• Manage resources with due respect.
• Provide input into risk identification processes.

Skills

3-4 years' experience

Support a manager

Insurance industry exposure

Education

Grade 12 or equivalent

Office administration/secretarial qualification

Job description

Metropolitan seeks an organized administrator to provide effective support to the Regional Manager. You will manage the diary, coordinate meetings, travel, and ensure timely delivery of admin duties.

With Grade 12 and office administration qualifications, plus 3-4 years’ experience in a similar role, preferably in insurance, you will build strong relationships with clients and stakeholders while maintaining records and budgets.