Executive Assistant - Cape Town

HotelJobs; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Job summary

HotelJobs in Cape Town seeks a highly organised Executive Assistant to the General Manager. You will provide high-level confidential administrative and operational support, manage diaries and meetings, and prepare management documents.

The role requires a diploma or degree in related fields and at least 2 years of senior administrative experience in a hotel environment. Strong communication and confidentiality are essential.

Qualifications

• Diploma or degree in Business Administration, Hospitality Management, Office Administration, or a related field.
• Minimum 2 years’ experience in an executive assistant to the General Manager role or similar senior administrative role.
• Professional and friendly disposition; strong organisational and time-management abilities.
• Excellent written and verbal communication skills and high level of confidentiality.

Responsibilities

• Provide comprehensive administrative and operational support to the General Manager.
• Manage the General Manager’s diary, appointments, meetings, and schedules.
• Prepare correspondence, reports, presentations, minutes, and other management documents.
• Coordinate internal and external meetings and follow up on action items.
• Maintain confidential information and documentation with discretion and professionalism.
• Liaise with department heads, staff, guests, suppliers, and external stakeholders.
• Assist with hotel projects, events, inspections, and management initiatives as required.

Skills

Organisational skills

Time management

Multitasking

Communication skills

Discretion & confidentiality

Education

Diploma or degree in Business Administration

Diploma or degree in Hospitality Management

Diploma or degree in Office Administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Luxury 5* Hotel based in Cape Town is seeking a highly organised; professional; and proactive Executive Assistant to the General Manager to join their team. The successful candidate will provide high-level confidential; efficient administrative and operational support to the General Manager; ensuring effective coordination, communication; and smooth day-to-day executive operations.

Duties:

• Provide comprehensive administrative and operational support to the General Manager as required.
• Manage the General Manager’s diary, appointments, meetings, and schedules.
• Prepare correspondence, reports, presentations, minutes, and other management documents.
• Coordinate internal and external meetings and follow up on action items.
• Maintain accurate and handle confidential information, records and documentation with discretion and professionalism.
• Liaise with department heads, hotel staff, guests, suppliers, and external stakeholders.
• Handle telephone calls, emails, correspondence, and enquiries professionally.
• Assist with hotel projects, events, meetings, inspections and special assignments and management initiatives as required.
• Monitor deadlines and ensure follow-up on tasks delegated by the General Manager.
• Prepare and distribute internal communications as required.
• Assist in preparing management reports, presentations and operational information.
• Maintain an efficient filing and document management system.
• Support communication between the General Manager and hotel departments.
• Maintain a high level of confidentiality regarding hotel, guest, employee, and business information.
• Represent the General Manager’s office in a professional and courteous manner.
• Perform any other reasonable duties assigned by the General Manager.

Requirements:

• Diploma or degree in Business Administration, Hospitality Management, Office Administration, or a related field.
• Minimum 2 years’ experience in an executive assistant to the General Manager role, personal assistant, hotel administration, or similar senior administrative role.
• Professional and friendly disposition
• Strong organisational, time-management, and multitasking abilities
• Professional appearance and excellent interpersonal skills.
• Previous experience in a 4-star or 5-star hotel environment will be preferable.
• Ability to work collaboratively with cross-functional teams and communicate effectively at all levels of the organization
• Strong administrative, planning and organising skills
• Excellent written and verbal communication skills.
• High level of confidentiality, discretion, and integrity.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently, take initiative, and meet deadlines.
• Strong attention to detail and problem-solving skills.
• Flexibility to work in a fast-paced hospitality environment.