Event Catering Manager - Client Relations & Execution

Placements24; South Africa; Remote; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Growth opportunities

Job summary

Placements24 in Paarl, Western Cape, seeks an experienced Event Catering Manager to oversee all catered events, manage client relationships, and ensure flawless on-site execution.

The role requires exceptional communication, organizational and problem-solving skills, a solid understanding of catering operations, and the ability to coordinate staff, menus and logistics from start to finish.

Qualifications

• Minimum of 4 years of experience in event management, catering management, or a similar client-facing role within hospitality.
• Proven track record of successfully managing and executing diverse events.
• Exceptional communication, interpersonal, and negotiation skills.
• Strong organizational and project management abilities with meticulous attention to detail.
• Proficiency in event planning software and MS Office Suite.

Responsibilities

• Serve as the primary point of contact for clients, from initial inquiry through to post-event follow-up.
• Develop customized proposals, menus, and event plans based on client requirements and preferences.
• Coordinate all aspects of catered events, including staffing, food and beverage service, equipment, and logistics.
• Oversee on-site event execution, ensuring that all services are delivered to the highest standard and meet client expectations.
• Liaise with the kitchen team, event staff, and vendors to ensure smooth operations and timely delivery.
• Manage event budgets and ensure profitability while maintaining client satisfaction.

Skills

Communication

Organization

Negotiation

Problem-solving

Tools

Event planning software

MS Office

Job description

About the Role

Our client, a distinguished event catering company based in Paarl, Western Cape , is looking for an experienced and client-focused Event Catering Manager. This role is crucial for ensuring the seamless execution of all catered events and for building strong, lasting relationships with clients. The ideal candidate will possess excellent communication, organizational, and problem-solving skills, with a deep understanding of the catering and events industry. You will be responsible for managing client expectations, coordinating event details from inception to completion, and overseeing on-site event execution. Your ability to anticipate needs, manage logistics, and deliver exceptional service will be key to the success of our client's events in the beautiful Western Cape region.

Key Responsibilities

• Serve as the primary point of contact for clients, from initial inquiry through to post-event follow-up.
• Develop customized proposals, menus, and event plans based on client requirements and preferences.
• Coordinate all aspects of catered events, including staffing, food and beverage service, equipment, and logistics.
• Oversee on‑site event execution, ensuring that all services are delivered to the highest standard and meet client expectations.
• Liaise with the kitchen team, event staff, and vendors to ensure smooth operations and timely delivery.
• Manage event budgets and ensure profitability while maintaining client satisfaction.
• Address and resolve any client concerns or issues that may arise before, during, or after an event.
• Conduct post‑event debriefs to gather feedback and identify areas for improvement.
• Maintain accurate client records and event details in the company's CRM system.
• Contribute to the sales and marketing efforts by fostering client loyalty and seeking opportunities for repeat business.

Requirements

• Minimum of 4 years of experience in event management, catering management, or a similar client‑facing role within the hospitality industry.
• Proven track record of successfully managing and executing diverse events.
• Exceptional communication, interpersonal, and negotiation skills.
• Strong organizational and project management abilities, with meticulous attention to detail.
• Proficiency in event planning software and MS Office Suite.
• Ability to remain calm and effective under pressure, particularly during live events.
• Experience in menu planning and understanding of food and beverage operations is highly desirable.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules in Paarl .
• A genuine passion for hospitality and delivering outstanding client experiences.
• Knowledge of the Western Cape event landscape and venues is a plus.

Benefits

• Competitive salary package reflecting experience and responsibilities.
• Opportunity to manage a variety of high‑profile events for a reputable company.
• Be part of a creative and dynamic team in the scenic Paarl area.
• Professional growth and development opportunities within the events industry.
• Build strong client relationships and enhance your network.
• Potential for bonuses based on client satisfaction and event success.
• Work in a beautiful and stimulating environment.