ERP Solutions Analyst — Power BI & Customisations

DRA Global; Sandton; On-site; ZAR 500,000 - 800,000; Full time

Job summary

DRA Global is seeking an experienced IT Business Systems Analyst to support and enhance ERP systems across the business. You will gather user needs, work with developers to define and test solutions, and liaise with implementation partners to ensure successful changes.

Responsibilities include managing ERP change requests, customisations, reporting, upgrades and new implementations, plus training and user support. Strong analytical and communication skills are essential.

Qualifications

• Must have tertiary qualification in computer science, information systems or related discipline.
• Proven experience with ERP systems and workflow functionalities.
• Ability to translate user requirements into clear technical specs for developers.
• Experience creating or maintaining reports using Power BI and Sage Crystal Reports.

Responsibilities

• Analyse business processes with users and stakeholders to gather requirements.
• Translate requirements into detailed functional specifications for development teams and partners.
• Manage ERP changes and enhancements from assessment through testing and implementation.
• Collaborate with developers on customisations, scripting and integrations.
• Develop and maintain reports and dashboards using Power BI and Sage Crystal Reports.
• Coordinate system and user acceptance testing to ensure solutions meet requirements.
• Support ERP upgrades and new implementations with project teams and users.
• Maintain system documentation, training materials and knowledge articles.
• Provide user training and second-level support for system issues.
• Identify opportunities to improve workflows, system performance and user experience.

Skills

ERP systems

Power BI

Programming knowledge

Change requests management

Requirements gathering

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Power BI

Sage Crystal Reports

Job description

DRA Global is seeking an experienced IT Business Systems Analyst to support and enhance ERP systems across the business. You will gather user needs, work with developers to define and test solutions, and liaise with implementation partners to ensure successful changes.

Responsibilities include managing ERP change requests, customisations, reporting, upgrades and new implementations, plus training and user support. Strong analytical and communication skills are essential.