Environmental Services Coordinator

Placements24; Rustenburg; Hybrid; ZAR 280,000 - 420,000; Full time

Benefits offered by this job

Hybrid work model

Career development opportunities

Job summary

Placements24 is seeking an Environmental Services Coordinator in Rustenburg to oversee housekeeping and environmental services across multiple properties. You will lead teams, implement cleaning and sanitation standards, and ensure guest satisfaction while maintaining health and safety compliance.

The role requires strong organizational and leadership skills, with a focus on delivering a pristine environment for guests and efficient back-of-house operations.

Qualifications

• Experience in hotel housekeeping management or environmental services supervision.
• Strong leadership and staff management abilities.
• Knowledge of cleaning techniques, sanitation standards, and pest control.
• Familiarity with health and safety regulations in hospitality.

Responsibilities

• Oversee daily housekeeping and environmental services operations across properties.
• Develop and enforce cleaning, sanitation, and guest room standards policies.
• Manage staff schedules, assign duties, and provide training and feedback.
• Inspect guest rooms and public areas to ensure quality standards.
• Oversee inventory of linens, cleaning supplies, and guest amenities with cost control in mind.
• Ensure compliance with health, safety, and COVID-19 protocols.

Skills

Leadership

Staff training

Cleaning standards

Health & safety

Guest service

Communication

Education

Diploma in Hospitality Management

Tools

Hotel management software

Job description

About the Role

Our client, a significant player in the hospitality sector located in Rustenburg, North West , is seeking a proactive and detail-oriented Environmental Services Coordinator. This role is pivotal in ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across multiple properties. The Coordinator will be responsible for managing the day-to-day operations of the housekeeping and sanitation departments, overseeing staff, implementing protocols, and ensuring compliance with health and safety regulations. This position requires exceptional organizational skills, strong leadership capabilities, and a keen eye for detail to maintain the pristine condition of guest areas and back-of-house facilities. The ideal candidate will have a passion for service excellence and a commitment to creating a welcoming and impeccably clean environment for all guests in Rustenburg .

Key Responsibilities

• Oversee and direct the daily operations of the housekeeping and environmental services teams.
• Develop, implement, and enforce departmental policies and procedures related to cleaning, sanitation, and guest room standards.
• Manage staff schedules, assign duties, and provide ongoing training and performance feedback.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to quality standards.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and cost control.
• Ensure compliance with all health, safety, and hygiene regulations, including those related to COVID-19 protocols.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and resolve issues promptly.
• Investigate and resolve guest complaints related to housekeeping or cleanliness.
• Implement sustainable cleaning practices and waste management initiatives.
• Prepare departmental budgets and monitor expenses to ensure financial targets are met.

Requirements

• Proven experience in hotel housekeeping management or environmental services supervision.
• Demonstrated leadership and team management skills.
• Excellent knowledge of cleaning techniques, sanitation standards, and pest control.
• Familiarity with health and safety regulations in the hospitality industry.
• Strong organizational, time management, and problem-solving abilities.
• Proficiency in using hotel management software and standard office applications.
• Exceptional communication and interpersonal skills, with a focus on guest service.
• Ability to work a flexible schedule, including weekends and holidays.
• A degree or diploma in Hospitality Management is advantageous.
• High attention to detail and a commitment to maintaining impeccable standards.

Benefits

This contract position offers a competitive remuneration package of up to R for the contract duration. The role also provides a unique opportunity for hybrid work, offering a blend of on-site management and remote administrative tasks. You will gain valuable experience within a reputable organization and contribute significantly to guest satisfaction in Rustenburg . Opportunities for professional development and networking within the hospitality industry are abundant.