Entry-Level Telesales Consultant – Fast-Paced Growth

Discovery; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Discovery in Johannesburg is seeking an entry-level JHB Insure Telesales Consultant for the Sandton Talent Pool. The role sits within Discovery Connect, focusing on direct sales and customer engagement across multiple channels.

The successful candidate will learn insurance telesales, deliver excellent service, and contribute to team targets while building a career in a dynamic, performance-driven environment.

Qualifications

• Matric / Grade 12 is required.
• Basic understanding of customer service or sales principles is advantageous.
• Up to 1 year experience in customer service, sales, retail, or administrative roles is a plus.

Responsibilities

• Engaging with customers through phone, email, or digital channels.
• Identifying customer needs and providing relevant information or solutions.
• Supporting sales activities and helping achieve team targets.
• Maintaining accurate and up-to-date customer records.
• Handling customer queries and resolving issues within defined service levels.
• Following internal processes, guidelines, and compliance requirements.
• Managing own tasks and administration effectively.
• Delivering a consistent and positive customer experience.
• Escalating complex queries when required.

Skills

Target Driven

Team Player

Strong communication

Willingness to learn

Positive attitude

Customer-focused

Adaptability

Basic problem-solving

Resilience

Education

Matric / Grade 12

Job description

Discovery in Johannesburg is seeking an entry-level JHB Insure Telesales Consultant for the Sandton Talent Pool. The role sits within Discovery Connect, focusing on direct sales and customer engagement across multiple channels.

The successful candidate will learn insurance telesales, deliver excellent service, and contribute to team targets while building a career in a dynamic, performance-driven environment.