Insurance Telesales Specialist – Outbound & Inbound Calls

Discovery Limited; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Discovery Limited hosts a role in the Discovery Connect Sales call centre in Durban, focusing on telesales and client communication. The successful candidate will respond to inbound inquiries, perform outbound calls and manage related administrative tasks to drive sales opportunities.

Ideal applicants have 2+ years sales experience, knowledge of Discovery Insure products is a plus, and demonstrate goal orientation, resilience, and strong communication in English and Afrikaans.

Qualifications

• At least 2 years sales experience, preferably in an outbound telesales environment.
• Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage.

Responsibilities

• Communicate with members telephonically via fax and email.
• Attend to general administration.
• Achieve quality targets.
• Adhere to service level agreements.
• Identify sales opportunities.

Skills

Goal orientated

Self motivated

Pressure handling

Adapt to change

Persuasiveness

Time management

Attention to detail

Learn quickly

English/Afrikaans fluency

Job description

Discovery Limited hosts a role in the Discovery Connect Sales call centre in Durban, focusing on telesales and client communication. The successful candidate will respond to inbound inquiries, perform outbound calls and manage related administrative tasks to drive sales opportunities.

Ideal applicants have 2+ years sales experience, knowledge of Discovery Insure products is a plus, and demonstrate goal orientation, resilience, and strong communication in English and Afrikaans.