Enrollment Success Specialist

ManpowerGroup Malta; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

ManpowerGroup Malta is seeking a proactive recruitment professional to engage with prospective students in a metrics-driven environment. You will execute recruitment measures over the phone with speed, accuracy, and professionalism, delivering a high-touch, supportive experience that guides students to the next step in their academic journey.

You’ll collaborate with internal experts to address student queries and continuously develop your knowledge to become a subject-matter expert in our

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience in inside sales, call center, recruitment, or student enrollment services.
• Proven ability to deliver exceptional customer service and exceed expectations.
• Strong communication skills across phone, text, and email.
• Goal-oriented, competitive, and driven to achieve both individual and team targets.
• Flexibility to work various shifts, including evenings, weekends, and overtime.

Responsibilities

• Proactively engage with prospective students in a metrics-driven, results-oriented environment.
• Execute recruitment measures over the phone with speed, accuracy, and professionalism.
• Provide a high-touch, supportive experience that encourages students to take the next step in their academic journey.
• Collaborate with internal experts to address and resolve student queries effectively.
• Continuously develop your knowledge to become a subject-matter expert in our processes and offerings.

Skills

Communication

Phone sales

Customer service

MS Office

Education

Bachelor's degree

Tools

MS Office (Word & Excel)

Job description

ManpowerGroup Malta is seeking a proactive recruitment professional to engage with prospective students in a metrics-driven environment. You will execute recruitment measures over the phone with speed, accuracy, and professionalism, delivering a high-touch, supportive experience that guides students to the next step in their academic journey.

You’ll collaborate with internal experts to address student queries and continuously develop your knowledge to become a subject-matter expert in our