English Speaking Sales/ Business Development Representative

Surgo PTY Ltd; Cape Town; On-site; ZAR 89,000 - 279,000; Full time

Benefits offered by this job

Commission

Job summary

Surgo (Pty) Ltd in Cape Town is seeking English-speaking SDRs and BDRs to support international B2B sales campaigns. The role emphasizes outbound prospecting, lead qualification, appointment setting, CRM administration, and follow-up across global markets.

Ideal candidates have experience in B2B sales, lead generation, appointment setting or tele-sales, with strong communication skills and the ability to work across time zones.

Qualifications

• Experience in SDR/BDR, tele sales, appointment setting or B2B engagement.
• Experience generating or qualifying B2B leads and moving prospects from engagement to MQL/SQL.
• Strong phone presence, listening and discovery-questioning skills.
• Clear, concise written communication and note-taking in CRM.

Responsibilities

• Conduct outbound prospecting by phone, email, and LinkedIn to reach decision-makers.
• Qualify leads using consultative questioning; assess needs and buying process.
• Generate MQLs, BANT-qualified leads and SQLs per campaign criteria.
• Book qualified meetings or hand over opportunities with notes and next steps.
• Maintain accurate CRM records and complete follow-ups within timelines.
• Meet activity, quality and conversion targets while following scripts and rules.

Skills

Outbound prospecting

Lead qualification

CRM management

Appointment setting

B2B sales

Telephone outreach

Tools

CRM software

Job description

Our client is looking for English Speaking Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) to support international B2B sales campaigns.

The role focuses on outbound prospecting, lead qualification, appointment setting, CRM administration and follow-up across international markets. Relevant B2B sales, lead generation, appointment-setting or tele-sales experience is required.

Role Objective

The SDR or BDR creates qualified sales opportunities for international clients. The role combines outbound prospecting, structured discovery, lead qualification, accurate CRM administration and disciplined follow-up.

Depending on the campaign, the candidate may generate top-of-funnel engagement, Marketing Qualified Leads, BANT-qualified leads or Sales Qualified Leads and booked meetings.

Language Proficiency Requirements

• Excellent spoken and written English, with clear pronunciation and professional business communication
• Candidates must be able to conduct discovery, and qualification calls in language.

Core responsibilities

• Conduct outbound prospecting by telephone, email and, where required, LinkedIn to engage decisionmakers and buying committee members.
• Open conversations professionally, establish relevance and use consultative questioning to understand the prospect's current situation, challenges, priorities and buying process.
• Generate and qualify leads across the funnel, including top-of-funnel leads, MQLs, BANT-qualified leads and SQLs, in line with each client's campaign criteria.
• Identify decisionmakers, influencers, champions and other stakeholders involved in software, technology, hardware or business-service purchasing decisions.
• Book qualified meetings or hand over sales-ready opportunities with complete, accurate notes and agreed next steps.
• Maintain accurate CRM records, disposition every interaction correctly and complete follow-up activity within campaign timelines.
• Meet agreed activity, quality, conversion, attendance and delivery targets while complying with scripts, data rules, suppression lists and client requirements.
• Participate in coaching, call calibration, quality assurance and campaign training, and demonstrate that feedback is applied on live calls
• Represent our client and its international clients with professionalism, resilience, integrity and cultural awareness.

Essential candidate requirements

• Relevant SDR, BDR, tele sales, appointment-setting, lead-generation or B2B customer engagement experience.
• Demonstrable experience generating or qualifying B2B leads and an understanding of how prospects progress from initial engagement to MQL, BANT and SQL stages.
• Strong telephone presence, active listening, obstacle handling and discovery-questioning skills.
• Clear, concise written communication and the ability to produce accurate prospect and opportunity notes.
• Comfort working with targets, quality scorecards, conversion measures and daily activity expectations.
• Reliable attendance and the ability to work the applicable shift consistently in South African Standard Time.
• Confident use of CRM systems, email, online meeting platforms and standiard workplace technology.
• A professional, quiet and focused approach suited to international client campaigns.

Preferred experience

• Experience prospecting into Australia, the United Kingdom, Europe or other international markets.
• Technology, SaaS, IT services, hardware, software, professional services or complex B2B campaign exposure.
• Experience working with personas at manager, director, head-of-department, C-suite or buying-committee level.
• Familiarity with BANT or comparable qualification frameworks and with top, middle and bottom-of-funnel lead generation.
• Evidence of consistent appointment-setting, lead-quality or sales-pipeline performance.

Working hours and shift fit

• Candidates can be allocated to either the Australian or United Kingdom campaigns.
• Working hours in SAST for Australian Campaign 00:00-10:00
• Working hours in SAST for United Kingdom 09:00-19:00
• Exact scheduled hours may be campaign dependent within the stated range.

Remuneration

• The salary band is R8 000 to R25 000 per month plus commission.
• The final offer is dependent on the candidate's relevant experience, language capability, demonstrated B2B marketing and sales competence, and performance during the international client interview process.

Important Information

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd therefore also encourages people with disabilities and from other diverse backgrounds to apply.

Due to the high volume of applications, should you not receive feedback within three months of submission, please consider your application unsuccessful. We encourage you to reapply for future opportunities.

Surgo (Pty) Ltd does not charge any application fees.