Email and Outbound Specialist (BBS860)

Overseas; Cape Town; Remote; ZAR 998,000 - 1,498,000; Full time

Benefits offered by this job

Paid Time Off

100% remote setup

Holidays observance

Job summary

Overseas is seeking an Email and Outbound Specialist to own high-volume outbound email prospecting and follow-up for a fast-growing snack brand with national retail traction. You will add leads to Google Sheets, monitor automated email sends, follow up on replies, re-activate inactive accounts, and keep Salesforce accurate and current.

This is an email-first outbound role with automation, not cold calling. You will write sharp follow-up emails, manage lead lists, track performance, and keep the

Qualifications

• Experience in outbound email sales or SDR roles.
• Excellent written English with ability to personalize outreach.
• Familiarity with CRM logging and pipeline management.

Responsibilities

• Own high-volume outbound email prospecting and follow-up.
• Add leads to Google Sheets and monitor automated sends.
• Respond to replies quickly and advance engaged prospects.
• Maintain clean CRM data in Salesforce with next steps.

Skills

Outbound email experience

Strong written English

Lead management

High-volume outreach

Organized & detail-oriented

Tools

Salesforce

Google Sheets

Job description

We're looking for a Email and Outbound Specialist to own high-volume outbound email prospecting and follow-up for a fast-growing better-for-you snack brand with retail placement across 15 or more regional grocery chains. You will add leads to Google Sheets, monitor automated email sends, follow up on replies, re-activate inactive accounts, and keep Salesforce accurate and current.

This is an email-first outbound role. The company runs outbound primarily through automated email sequences rather than cold calling. Your job is to build and manage the lead list, ensure the automation is running correctly, respond to replies quickly, and keep the pipeline clean and moving. If you are organized, detail-oriented, comfortable working within an automated outbound system, and can write sharp follow-up emails that move conversations forward, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• This role requires availability Monday through Friday, 9 AM to 6 PM US Eastern Time
• Work inside a growing CPG brand with real retail traction and an expanding national footprint
• Structured, process-driven outbound role with a clear playbook and defined metrics

What You'll Work On

Lead Management and Outbound Email Operations

• Research and add qualified leads to Google Sheets for outbound email sequences
• Monitor automated email sends to ensure accuracy and deliverability
• Follow up on replies promptly and move engaged prospects forward in the pipeline
• Write clear, concise follow-up emails that do not read as spam and keep conversations moving
• Maintain a structured outreach cadence across cold, warm, and stalled accounts

Account Follow-Up and Reactivation

• Follow up consistently with inactive or stalled accounts to re-engage and move them forward
• Support reorders, account expansion, and reactivation outreach for existing customers
• Track open conversations and ensure no warm lead goes cold

CRM and Pipeline Management

• Log all outreach activity and conversation updates accurately in Salesforce
• Maintain clean CRM data with clear next steps on every account at all timesHit daily activity targets and monthly pipeline creation goals consistently

What You Bring

• Prior experience in outbound email sales, lead generation, or a similar email-driven SDR role
• Strong written English communication skills with the ability to write clear, personalized outreach and follow-ups that generate responses
• Comfortable working within an automated outbound email system including managing lead lists in Google Sheets and monitoring send performance
• Experience with Salesforce or a comparable CRM for logging activity and managing pipeline
• Highly organized with strong attention to detail and the ability to manage a high volume of leads and conversations simultaneously
• Fast typing and strong computer literacy across multiple tools
• Available Monday through Friday, 9 AM to 6 PM Eastern Time with reliable high-speed internet
• Self-disciplined, coachable, and comfortable being measured against daily and monthly metrics

Nice to Have

• Experience in CPG, food and beverage, retail, or consumer brand sales
• Familiarity with grocery or regional retail distribution channels
• Experience using sales engagement or automation platforms such as Outreach, Salesloft, Apollo, or similar tools
• Background managing outbound email sequences and lead lists at scale