Ecommerce Manager

Sataya; Wes-Kaap; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Growth-upside commission structure

Collaboration with senior leadership

Hybrid work flexibility

Job summary

A leading wellness brand in Cape Town is seeking an Ecommerce Manager to drive revenue growth and oversee the Shopify platform. This hands-on role requires over 5 years of experience in ecommerce, a strong analytical background, and expertise in conversion rate optimization. You will be responsible for managing international expansion and collaborating with marketing to enhance performance. The position offers a hybrid work model and significant influence over strategy within a supportive team environment.

Qualifications

• 5+ years of experience in ecommerce or digital commerce.
• Proven track record on the Shopify platform.
• Strong analytical skills, particularly with GA4.
• Deep expertise in CRO and merchandising.
• Technically confident with a focus on optimization.
• Experience in health/wellness is a bonus.

Responsibilities

• Own ecommerce revenue targets and performance reporting.
• Full ownership of Shopify storefront.
• Drive international expansion strategies.
• Collaborate with marketing on landing page optimization.
• Utilize data to make actionable growth recommendations.
• Manage external partners for site improvements.

Skills

Ecommerce strategy

Data-driven decision making

Shopify platform expertise

Conversion rate optimization

Analytical skills

Performance marketing alignment

Tools

Google Analytics (GA4)

Shopify Analytics

Job description

Ecommerce Manager

Sataya, City of Cape Town, Western Cape, South Africa

📍 Cape Town City Bowl (Hybrid – 3-4 days in-office)

👑 Reports to: Head of Marketing

Are you a commercially sharp ecommerce leader who thrives at the intersection of marketing, technology, and operations? We are looking for an Ecommerce Manager to own and scale the revenue performance for a fast-growing, science‑led wellness brand, both locally and internationally. This is not a role for a passive site administrator. It is a hands‑on, commercially accountable position for a "roll‑up‑your‑sleeves" strategist who is obsessed with conversion rates, data‑driven insights, and frictionless customer experiences.

Mission: What You Will Own

• Commercial Growth: Own the ecommerce revenue target, forecasting, and performance reporting. Drive growth across conversion rates, AOV, and customer retention.
• Platform Mastery: Full ownership of the Shopify storefront, including UX, merchandising, navigation, and mobile optimisation.
• International Expansion: Play a key role in launching the brand into new global markets, shaping decisions on localisation, currency, and logistics.
• Performance Marketing Alignment: Collaborate with the marketing team to optimise landing pages and offer strategies that support paid media and campaigns.
• Data & Analytics: Use GA4 and Shopify Analytics to translate raw data into actionable growth recommendations.
• Partner Management: Manage external agencies and technical partners to ensure high‑quality delivery on site improvements and timelines.

Required Experience & Profile

• Background: 5+ years of experience in ecommerce or digital commerce.
• Shopify Expertise: Proven track record of driving revenue growth specifically on the Shopify platform.
• Analytical Skills: Solid data capability, including Google Analytics (GA4) and performance measurement.
• Optimization Focus: Deep experience with CRO, merchandising, and promotional strategy.
• Mindset: Technically confident, curious, and comfortable owning numbers. You are someone who constructively challenges ideas to drive the best outcome.
• Bonus Points: Experience in health/wellness, subscription models, or launching international markets.

Why Join This Team?

This role offers genuine influence over the strategy and execution of a category‑leading wellness brand. You will work in a high‑trust, high‑ownership environment that combines the stability of an established business with the agility and speed of a startup.

• A "growth‑upside" commission structure that lets you share directly in the channel's success.
• Close collaboration with senior leadership.
• Hybrid flexibility in a prime Cape Town location.

Disclaimer

This is a confidential search on behalf of our client. Due to the strategic nature of the international expansion, further company details will be shared with shortlisted candidates. If you have not received a response within two weeks, please consider your application unsuccessful on this occasion.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology, Sales, and Customer Service

Industries

Retail Health and Personal Care Products, Wellness and Fitness Services, and Retail

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