E-commerce Specialist

Placements24; Mossel Bay; Hybride; ZAR 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Remote work

Bonuses

Training resources

Career growth

Résumé du poste

Placements24 is seeking a skilled E-commerce Specialist to manage our online retail presence remotely, supporting Mossel Bay operations. You will optimize the store, manage product listings, execute digital marketing campaigns, and ensure a seamless customer journey.

You will collaborate with internal teams to drive online sales, analyze data with Google Analytics, and stay ahead of industry trends for a nationwide audience.

Qualifications

• Proven experience in e-commerce management or related digital marketing role.
• Strong understanding of e-commerce platforms (Shopify, WooCommerce) and CMS.
• Solid knowledge of SEO/SEM and analytics tools (Google Analytics).
• Excellent analytical, problem-solving, and project management skills.
• Ability to work independently and manage multiple projects remotely.
• Strong written and verbal communication skills for online engagement.

Responsabilités

• Manage and optimize the e-commerce website, including catalog, content, and UX.
• Develop and implement digital marketing strategies (SEO, SEM, email, social).
• Analyze website traffic, sales data, and customer behavior to identify trends.
• Handle online customer inquiries and provide prompt support to ensure satisfaction.
• Coordinate with logistics and inventory teams for accurate order fulfillment and timely shipping.
• Stay current with e-commerce best practices, industry trends, and competitor activity.

Connaissances

E-commerce management

Digital marketing

Analytics

Project management

Remote work

Communication

Outils

Shopify

WooCommerce

CMS

Google Analytics

Description du poste

About the Role

Our client is seeking a skilled and detail-oriented E-commerce Specialist to manage their online retail presence remotely, supporting operations connected to Mossel Bay . You will be responsible for optimizing the online store, managing product listings, executing digital marketing campaigns, and ensuring a seamless customer journey. This role requires a proactive individual with a strong understanding of e-commerce platforms, digital analytics, and online customer engagement strategies. You will work collaboratively with various internal teams to drive online sales growth and enhance the digital brand experience for customers nationwide.

Key Responsibilities

• Manage and optimize the company's e-commerce website, including product catalog, content, and user experience.
• Develop and implement digital marketing strategies, including SEO, SEM, email marketing, and social media campaigns.
• Analyze website traffic, sales data, and customer behavior using analytics tools to identify trends and opportunities.
• Manage online customer inquiries and provide prompt, effective support to ensure satisfaction.
• Coordinate with logistics and inventory teams to ensure accurate order fulfillment and timely shipping.
• Stay current with e-commerce best practices, industry trends, and competitor activities.

Requirements

• Proven experience in e-commerce management or a related digital marketing role.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and content management systems.
• Strong understanding of SEO, SEM, and digital marketing analytics tools (e.g., Google Analytics).
• Excellent analytical, problem-solving, and project management skills.
• Ability to work independently and manage multiple projects simultaneously in a remote setting.
• Strong written and verbal communication skills for effective online interaction.

Benefits

• Competitive salary and performance-based bonuses.
• The flexibility and autonomy of a fully remote position.
• Opportunities for professional growth in the rapidly evolving e-commerce landscape.
• Access to online training and development resources.
• A collaborative and supportive virtual work environment.