E-commerce Social Media Coordinator - Tembisa

Placements24; Kempton Park; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Mentorship

Career growth

Dynamic team

Job summary

Placements24 in Tembisa, Gauteng, seeks an enthusiastic E-commerce Social Media Coordinator to join our marketing team. This entry-level to mid-level role focuses on managing social profiles, creating engaging content, and supporting online retail initiatives to grow brand awareness.

You'll work closely with the marketing department, learn digital marketing fundamentals, and contribute ideas to campaigns across Facebook, Instagram, Twitter, and LinkedIn.

Qualifications

• A degree or diploma in Marketing, Communications, Digital Media, or related field.
• 1–3 years of experience in social media management or digital marketing, preferably in e-commerce.
• Excellent written and verbal communication skills with strong grammar and tone.
• Creative mindset with eye for design and visual storytelling.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer).
• Basic understanding of social media analytics and reporting.
• Familiarity with Canva or Adobe Spark is a plus.
• Ability to collaborate in a team and manage time effectively.
• Genuine interest in e-commerce and online retail trends.

Responsibilities

• Manage and maintain company social media profiles across platforms (Facebook, Instagram, Twitter, LinkedIn).
• Create, curate, and schedule engaging content aligned with brand guidelines.
• Monitor channels for inquiries and respond professionally.
• Assist in developing and executing social media campaigns to promote products and drive traffic to the e-commerce site.
• Track and report on performance metrics with insights for improvement.
• Collaborate with marketing to brainstorm new content ideas and campaigns.
• Stay updated on social media trends and best practices in e-commerce marketing.
• Assist in managing online product listings and descriptions on the e-commerce platform.

Skills

Social media management

Content creation

Communication

Canva

Adobe Spark

Analytics basics

Education

Marketing degree/diploma

Tools

Hootsuite

Buffer

Job description

About the Role

Our client is seeking an enthusiastic and detail-oriented E-commerce Social Media Coordinator to join their vibrant team in **Tembisa, Gauteng**. This entry-level to mid-level position is perfect for someone passionate about digital marketing, social media, and online commerce. You will play a crucial role in managing and growing our client's social media presence, creating engaging content, and supporting various e-commerce initiatives. The ideal candidate is creative, proactive, and eager to learn and contribute to the success of online marketing efforts. This role offers a fantastic opportunity to gain hands‑on experience in a fast-paced e-commerce environment, working closely with the marketing department to enhance brand awareness and drive customer engagement. We are looking for an individual who can bring fresh ideas and contribute positively to our client's online community.

Key Responsibilities

• Manage and maintain company social media profiles across various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
• Create, curate, and schedule engaging, high-quality content (text, images, video) that aligns with brand guidelines and marketing objectives.
• Monitor social media channels for customer inquiries, comments, and messages, responding promptly and professionally.
• Assist in the development and execution of social media marketing campaigns to promote products and drive traffic to the e-commerce website.
• Track and report on social media performance metrics, providing insights and recommendations for improvement.
• Collaborate with the marketing team to brainstorm new content ideas and campaign strategies.
• Stay up‑to‑date with the latest social media trends, platform updates, and best practices in e-commerce marketing.
• Assist in managing online product listings and descriptions on the e-commerce platform.
• Support other marketing tasks and projects as needed by the marketing department in **Tembisa, Gauteng**.

Requirements

• A relevant degree or diploma in Marketing, Communications, Digital Media, or a related field.
• 1-3 years of experience in social media management or digital marketing, preferably within an e-commerce context.
• Excellent written and verbal communication skills, with a strong command of grammar and tone.
• Creative mindset with an eye for design and visual storytelling.
• Proficiency in using social media management tools (e.g., Hootsuite, Buffer).
• Basic understanding of social media analytics and reporting.
• Familiarity with content creation tools (e.g., Canva, Adobe Spark) is a plus.
• Ability to work collaboratively in a team environment and manage time effectively.
• A genuine interest in e-commerce and online retail trends.
• Understanding of digital marketing principles.

Benefits

• Competitive entry-level salary package.
• Opportunities to learn and grow within the digital marketing and e-commerce industry.
• Mentorship from experienced marketing professionals.
• A dynamic and supportive work atmosphere.
• Be part of a growing brand and contribute to its online success in **Tembisa, Gauteng**.
• Exposure to a wide range of digital marketing activities.