E-commerce Social Media Coordinator

Placements24; George; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Collaborative team environment

Job summary

Placements24 is seeking an enthusiastic E-commerce Social Media Coordinator in George to support digital marketing and grow the brand’s online presence. You will create engaging content, monitor conversations, and help implement campaigns across major platforms.

Join a growing team focused on delivering compelling brand experiences for customers in the Western Cape, with opportunities for training and professional development in a collaborative environment.

Qualifications

• Experience in social media management, ideally within e-commerce.
• Familiarity with major platforms (Facebook, Instagram, Twitter, Pinterest) and best practices.
• Excellent written and verbal communication with a keen eye for detail.
• Basic understanding of social media analytics and reporting.

Responsibilities

• Assist in creating and scheduling daily content for social media, aligned with brand guidelines and marketing objectives.
• Monitor channels, respond to comments/messages timely and brand-appropriate, escalate issues as needed.
• Support execution of social media campaigns and promotions, including contests and influencer collaborations.
• Track key social metrics and provide data for weekly/monthly performance reports.
• Research industry trends, competitors, and audience preferences to inform content strategy.
• Collaborate with designers and writers to produce engaging social assets.

Skills

Social media management

Digital marketing

Content creation

Analytics

Tools

Facebook

Instagram

Twitter

Pinterest

Job description

About the Role

Our client is seeking an enthusiastic and detail-oriented E-commerce Social Media Coordinator to support their digital marketing efforts in George . This role is crucial for maintaining and growing the brand's online presence, focusing on creating compelling content and fostering community engagement across various social media platforms. You will work closely with the marketing team to execute social media campaigns, monitor online conversations, and contribute to the overall e-commerce strategy, ensuring a cohesive and engaging brand experience for customers in the Western Cape region.

Key Responsibilities

• Assist in the creation and scheduling of daily content for social media platforms, ensuring it aligns with brand guidelines and marketing objectives.
• Monitor social media channels, respond to comments and messages in a timely and brand-appropriate manner, and escalation issues as needed.
• Support the implementation of social media campaigns and promotions, including contest management and influencer collaborations.
• Track key social media metrics and provide data for weekly and monthly performance reports.
• Research industry trends, competitor activities, and audience preferences to inform content strategy.
• Collaborate with graphic designers and content writers to produce visually appealing and engaging social media assets.

Requirements

• Experience in social media management, digital marketing, or a related field, ideally within e-commerce.
• Familiarity with major social media platforms (Facebook, Instagram, Twitter, Pinterest) and their respective best practices.
• Excellent written and verbal communication skills with a keen eye for detail.
• Basic understanding of social media analytics and reporting.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• A passion for e-commerce and digital marketing trends.

Benefits

• Competitive salary within the e-commerce sector.
• Hands-on experience in a growing digital marketing team in George .
• Opportunities for training and professional development.
• A supportive and collaborative work environment.
• Contribution to exciting e-commerce campaigns and brand growth.