Social Media and E-commerce Assistant

Placements24; Bloemfontein; On-site; ZAR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Mentorship

Career growth

Employee discounts

Positive environment

Job summary

Placements24 in Bloemfontein is seeking a motivated Social Media and E-commerce Assistant to join our growing digital team. This entry-level role focuses on supporting social media content creation, customer engagement, and assisting with e-commerce platform activities in a fast-paced online retail environment.

You will learn to schedule posts, monitor channels, update product listings, and prepare basic performance reports while collaborating with the team and gaining hands-on experience in

Qualifications

• High school diploma or equivalent required; marketing qualification is a plus.
• Strong interest in social media, digital marketing and e-commerce.
• Basic understanding of social platforms and business use.
• Excellent written and verbal communication skills.
• Organized, proactive and keen to learn new skills.
• Ability to work collaboratively in a team.

Responsibilities

• Create and schedule content for social media platforms like Facebook and Instagram.
• Monitor channels, respond to inquiries under supervision, and foster positive engagement.
• Support product listings updates, orders, and customer service inquiries.
• Assist with social media performance reports and website traffic tracking.
• Conduct basic online research on industry trends and opportunities.
• Coordinate online promotions and digital marketing campaigns.

Skills

Social media

Digital marketing

Teamwork

Communication

Organized

Eager to learn

Education

High school diploma

Marketing-related qualification

Job description

About the Role

Our client is looking for an enthusiastic and detail-oriented Social Media and E-commerce Assistant to join their dynamic team in Bloemfontein . This entry-level position is ideal for someone passionate about digital marketing and eager to learn the ins and outs of e-commerce operations and social media management. You will play a supportive role in executing daily tasks related to social media content creation, customer engagement, and assisting with various e-commerce platform activities. This is a fantastic opportunity to gain practical experience in a fast-paced online retail environment, contribute to engaging content creation, and develop valuable skills in the digital marketing and e-commerce sectors.

Key Responsibilities

• Assist in creating and scheduling engaging content for various social media platforms (e.g., Facebook, Instagram).
• Monitor social media channels, respond to customer inquiries and comments under supervision, and foster positive community interactions.
• Support the e-commerce team with product listing updates, order processing, and customer service inquiries.
• Help prepare reports on social media performance and website traffic using provided templates.
• Conduct basic online research on industry trends, competitors, and potential marketing opportunities.
• Assist with the coordination of online promotions and digital marketing campaigns.

Requirements

• High school diploma or equivalent; a qualification in Marketing or a related field is advantageous.
• A strong interest in social media, digital marketing, and e-commerce.
• Basic understanding of social media platforms and how they are used for business.
• Good written and verbal communication skills.
• Organized, proactive, and eager to learn new skills.
• Ability to work collaboratively within a team.

Benefits

• Competitive entry-level salary.
• On-the-job training and mentorship from experienced professionals.
• Opportunity to build a career in the growing e-commerce industry.
• Employee discounts on company products.
• A positive and encouraging work environment.