Social Media Officer - E-commerce Focus

Placements24; Soweto; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

Employee discounts

Job summary

Placements24 in Soweto is seeking a proactive Social Media Officer with a strong e-commerce focus to join our team.

You will manage daily posting, create engaging content, respond to inquiries, and help grow online sales channels. This role offers opportunities to learn in a fast-paced environment and contribute to brand growth.

The ideal candidate has experience in social media management, Canva, and data-driven campaigns, and thrives in a collaborative setting.

Qualifications

• Experience in social media management, preferably in an e-commerce context.
• Proficiency with Canva or similar content tools.
• Excellent written communication and a customer-focused mindset.

Responsibilities

• Manage the daily posting schedule across social media platforms.
• Create content and visuals aligned with brand guidelines.
• Monitor channels and respond to customer inquiries.
• Support social campaigns to drive traffic and sales.
• Track engagement metrics and prepare performance reports.
• Engage with followers and build a community in Soweto.

Skills

Social media management

Content creation

Customer-centric communication

Time management

Tools

Canva

Job description

About the Role

Our client is seeking a proactive and creative Social Media Officer with a strong focus on e-commerce to join their team in Soweto . This role is integral to managing our daily social media operations, creating engaging content, and fostering a vibrant online community around our products. You will be responsible for executing social media strategies, interacting with customers, and contributing to the overall growth of our online sales channels. This is an excellent opportunity for a budding social media professional to gain valuable experience and make a tangible impact in a fast-paced e-commerce environment.

Key Responsibilities

• Manage the daily posting schedule across all relevant social media platforms, ensuring content is timely and engaging.


• Create and adapt content, including visuals and written copy, to suit different social media channels and brand guidelines.


• Monitor social media channels for comments, messages, and mentions, responding promptly and professionally to customer inquiries.


• Assist in the execution of social media marketing campaigns and promotional activities to drive traffic and sales.


• Track social media engagement metrics and contribute to regular performance reports.


• Engage with followers, participate in relevant conversations, and help build a strong online community in Soweto .

Requirements

• Previous experience in social media management or marketing, preferably within an e-commerce context.


• Proficiency in using social media platforms and basic content creation tools (e.g., Canva).


• Strong understanding of social media best practices and audience engagement techniques.


• Excellent written communication skills and a friendly, customer-focused demeanor.


• Ability to multitask, manage time effectively, and work collaboratively.


• A keen interest in e-commerce and digital marketing trends.

Benefits

• Competitive annual salary.


• Opportunities for professional development and skill enhancement in social media marketing.


• Employee discounts on our range of e-commerce products.


• A supportive and dynamic team environment.


• Regular opportunities for team engagement and professional networking events.