E-commerce Retail Specialist

Placements24; Klerksdorp; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Performance bonuses

Fully remote

Professional development

Impactful projects

Flexible hours

Job summary

Placements24 is seeking an E-commerce Retail Specialist to optimize online sales channels and enhance the customer journey for a diverse product range. This fully remote role collaborates with marketing, product, and customer service teams to drive traffic and conversions.

You will manage product listings, develop digital marketing strategies, analyze performance, and coordinate with logistics to ensure timely delivery while maintaining high customer satisfaction.

Qualifications

• Proven experience in e-commerce management and online retail operations.
• Strong understanding of digital marketing channels (SEO, SEM, social media, email marketing).
• Experience with e-commerce platforms (Shopify, WooCommerce, Magento) and analytics tools.
• Excellent analytical and problem-solving skills, with a data-driven approach.
• Strong communication and collaboration skills, essential for remote teamwork.
• Bachelor's degree in Marketing, Business, or related field is preferred.

Responsibilities

• Manage and optimize product listings on e-commerce platforms, ensuring accuracy and appeal.
• Develop and execute digital marketing strategies to drive online traffic and sales, including SEO, SEM, and social media campaigns.
• Analyze website performance metrics and e-commerce trends to identify areas for improvement and growth.
• Coordinate with the logistics team to ensure efficient order fulfillment and delivery.
• Monitor customer feedback and online reviews, responding promptly to inquiries and resolving issues.
• Collaborate with design and content teams to create compelling online product descriptions and visuals.

Skills

E-commerce management

Digital marketing

Analytics

Remote teamwork

Education

Bachelor's degree in Marketing or Business

Tools

Shopify

WooCommerce

Magento

Google Analytics

Job description

About the Role

Our client is seeking a skilled and proactive E-commerce Retail Specialist to manage and optimize their online sales channels. This fully remote position is crucial for enhancing the online customer journey, driving website traffic, and maximizing sales conversions for our diverse range of retail products. You will work closely with marketing, product, and customer service teams to ensure a seamless and engaging online shopping experience. This role offers the flexibility of remote work combined with the challenge of contributing to the digital growth of a well-established retail brand operating across Klerksdorp and beyond.

Key Responsibilities

• Manage and optimize product listings on e-commerce platforms, ensuring accuracy and appeal.
• Develop and execute digital marketing strategies to drive online traffic and sales, including SEO, SEM, and social media campaigns.
• Analyze website performance metrics and e-commerce trends to identify areas for improvement and growth.
• Coordinate with the logistics team to ensure efficient order fulfillment and delivery.
• Monitor customer feedback and online reviews, responding promptly to inquiries and resolving issues.
• Collaborate with design and content teams to create compelling online product descriptions and visuals.

Requirements

• Proven experience in e-commerce management and online retail operations.
• Strong understanding of digital marketing channels (SEO, SEM, social media, email marketing).
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and analytics tools.
• Excellent analytical and problem-solving skills, with a data-driven approach.
• Strong communication and collaboration skills, essential for remote teamwork.
• Bachelor's degree in Marketing, Business, or a related field is preferred.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Fully remote work arrangement, offering excellent work-life balance.
• Opportunities for professional development in the rapidly evolving e-commerce landscape.
• Contribute to significant digital initiatives for a respected retail company.
• Flexible working hours to accommodate different time zones if necessary.