About the Role
Our client is seeking an experienced and creative E-commerce Merchandising Manager to lead the online product presentation and sales strategy for their diverse product catalog. Based in Soweto, Gauteng, this role is critical for optimizing the online shopping experience to drive sales and customer engagement. You will be responsible for planning and executing online merchandising strategies, managing product assortments, optimizing product visibility, and ensuring compelling product content. The ideal candidate has a keen eye for detail, a strong understanding of e-commerce best practices, and a proven ability to translate consumer trends into effective merchandising tactics. This is an exciting opportunity to shape the online customer journey for a prominent brand in Soweto, Gauteng, within a hybrid work model that balances office presence with remote flexibility.
Key Responsibilities
- Develop and implement effective online merchandising strategies to maximize sales and customer engagement.
- Manage product assortments, ensuring optimal selection and presentation of products across the e-commerce platform.
- Optimize product categorization, navigation, and search functionality to enhance user experience.
- Plan and execute promotional campaigns, including seasonal sales, featured products, and category spotlights.
- Analyze sales data, website analytics, and customer behavior to identify trends and opportunities for improvement.
- Ensure all product information, images, and pricing are accurate, up-to-date, and compelling.
- Collaborate with marketing, buying, and design teams to ensure cohesive brand presentation and campaign execution.
- Monitor competitor merchandising strategies and identify best practices.
- Manage product content creation and optimization, working with copywriters and designers.
- Report on key merchandising KPIs and provide actionable insights to senior management.
Requirements
- Bachelor's degree in Marketing, Business, Retail Management, or a related field.
- Minimum of 4 years of experience in e-commerce merchandising, online retail, or a similar role.
- Proven experience in managing product assortments and optimizing online product presentation.
- Strong understanding of e-commerce platforms, user experience (UX), and conversion rate optimization (CRO).
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce analytics.
- Excellent analytical and problem-solving skills, with a data-driven approach.
- Strong communication, collaboration, and project management skills.
- Creative mindset with a passion for fashion, retail, and online trends.
- Ability to work effectively in a hybrid environment in Soweto.
- Experience within the South African retail market is advantageous.
Benefits
- Competitive salary package based on experience and skills.
- Hybrid work arrangement offering a blend of office collaboration and remote flexibility.
- Opportunity to influence product strategy and online sales for a key brand in Soweto.
- Comprehensive medical and retirement benefits.
- Generous annual leave and professional development support.
- Employee discounts on company products.
Join a creative and forward-thinking team dedicated to e-commerce excellence.