E-commerce Merchandising Specialist

Placements24; Upington; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Medical aid contributions

Professional development opportunities

Paid time off and sick leave

Team/team-building activities

Job summary

Placements24 in Upington, Northern Cape, seeks an E-commerce Merchandising Specialist to optimize product listings, pricing, and presentation. You will drive conversions through data-driven merchandising, cross-selling, and collaboration with marketing and content teams.

The role emphasizes catalog management, promotional campaigns, and staying ahead of e-commerce trends to maximize online sales and enhance the shopping experience for customers.

Qualifications

• Experience in e-commerce merchandising or online retail.
• Understanding of merchandising principles for online environments.
• Experience with ecommerce platforms and CMS.
• Strong analytics with the ability to interpret sales data.
• Proficiency with Google Analytics to inform decisions.
• Attention to detail and organizational skills.
• Strong written and verbal communication.
• Bachelor's degree in a related field.
• SEO familiarity is a plus.

Responsibilities

• Manage and optimize the e-commerce product catalog, including descriptions, images, pricing, and categorization.
• Implement merchandising strategies to improve browsing and purchasing experience.
• Analyze sales data, website traffic, and customer behavior to identify best-sellers and promotional opportunities.
• Develop and execute cross-sell and up-sell strategies to increase AOV.
• Ensure product information is accurate, up-to-date, and compelling for online customers.
• Collaborate with marketing to create product-focused promotions and events.
• Coordinate with content creators to ensure high-quality imagery and copy.
• Monitor competitor assortments and pricing strategies.
• Optimize search and navigation for better user experience.
• Conduct A/B testing on product pages and merchandising elements.
• Stay informed on e-commerce trends and best practices.

Skills

Merchandising principles

Analytical skills

Web analytics

Communication skills

Team collaboration

Education

Bachelor's degree in Marketing/Business/Retail

Tools

Shopify

Magento

WooCommerce

CMS

Job description

About the Role

Our client, a specialized online retailer located in Upington, Northern Cape , is seeking a detail-oriented and commercially-minded E-commerce Merchandising Specialist. This role is pivotal in optimizing the online product catalog and presentation to maximize sales and enhance the customer shopping experience. The ideal candidate will have a strong understanding of merchandising principles, customer behavior online, and the ability to analyze sales data to make informed decisions about product placement, promotions, and content. You will be responsible for managing product listings, ensuring accuracy and appeal, implementing cross-selling and up-selling strategies, and collaborating with marketing and content teams to create persuasive product pages. This is an excellent opportunity to contribute directly to the commercial success of an e-commerce business and shape how products are presented to customers. We are looking for a proactive individual who can identify trends, optimize product visibility, and drive conversion rates through effective merchandising techniques. Join our client's dedicated team and help elevate their online product offering.

Key Responsibilities

• Manage and optimize the e-commerce product catalog, including product descriptions, images, pricing, and categorization.
• Implement effective product merchandising strategies to enhance customer browsing and purchasing experience.
• Analyze sales data, website traffic, and customer behavior to identify best-selling products and opportunities for promotion.
• Develop and execute strategies for cross-selling and up-selling to increase average order value (AOV).
• Ensure product information is accurate, up-to-date, and compelling for online customers.
• Collaborate with the marketing team to create and implement product-focused promotional campaigns and sales events.
• Work with content creators to ensure product imagery and descriptions are high-quality and brand-aligned.
• Monitor competitor product assortments and pricing strategies.
• Optimize product search and navigation on the e-commerce website for improved user experience.
• Conduct A/B testing on product pages and merchandising elements to improve conversion rates.
• Stay informed about e-commerce trends and merchandising best practices.

Requirements

• Proven experience in e-commerce merchandising, online retail, or a related role.
• Demonstrable understanding of merchandising principles and their application in an online environment.
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS).
• Strong analytical skills with the ability to interpret sales data and customer behavior metrics.
• Proficiency in using web analytics tools (e.g., Google Analytics) to inform merchandising decisions.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a collaborative team.
• Bachelor's degree in Marketing, Business Administration, Retail Management, or a related field.
• Familiarity with SEO principles for product listings is a plus.
• A proactive approach to problem-solving and a passion for driving online sales.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, commensurate with experience. This role, located in Upington, Northern Cape , offers a chance to be part of a growing e-commerce business.

• Employees will benefit from medical aid contributions and opportunities for professional development through training and mentorship.
• Additional benefits include paid time off, sick leave, and participation in company-wide initiatives.
• We are committed to ensuring our employees have a healthy work-life balance and promote a positive company culture through regular team interactions and activities.