Dynamic Telesales Agent - Outbound Sales

Cartrack; Johannesburg; On-site; ZAR 156,000 - 234,000; Full time

Job summary

Cartrack in Rosebank is seeking a proactive Telesales Agent to join our call centre team on-site. The role focuses on reaching out to potential customers, presenting our smart mobility solutions, and guiding them through needs assessment and follow-up activities.

The ideal candidate will have strong communication, a track record of meeting targets, and at least two years in outbound sales within a call centre. Fluency in English and another language is preferred.

Qualifications

• Experience as a telesales agent with targets.
• Excellent persuasive communication and negotiation skills.
• Strong customer service orientation and relationship building.
• Self-motivated, resilient in a fast-paced environment.
• Ability to manage multiple tasks and work independently or in a team.
• Fluency in English and at least one additional language.
• 2 years outbound sales experience in a call centre.
• Grade 12 completed.
• Strong telephonic communication skills.

Responsibilities

• Reach out to potential customers to present products and services.
• Identify customer needs and provide appropriate solutions.
• Follow up with leads and existing customers.
• Contact customers via phone, email and online platforms.
• Build and maintain long-lasting customer relationships.

Skills

Persuasive communication

Negotiation skills

Customer service

Self-motivated

Time management

Teamwork

Fluent English

Second language

Computer skills

Call centre experience

Education

Grade 12

Tertiary education preferred

Tools

CRM software

Databases

Online platforms

Job description

Cartrack in Rosebank is seeking a proactive Telesales Agent to join our call centre team on-site. The role focuses on reaching out to potential customers, presenting our smart mobility solutions, and guiding them through needs assessment and follow-up activities.

The ideal candidate will have strong communication, a track record of meeting targets, and at least two years in outbound sales within a call centre. Fluency in English and another language is preferred.