Durban On-site E-commerce Social Media Manager

Placements24; Durban; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Durban office

Medical aid

Employee discounts

Development opportunities

Collaborative office

Job summary

Placements24 in Durban is seeking an experienced E-commerce Social Media Manager for an on-site role. You will develop and execute a dynamic social media strategy to drive brand awareness, engagement and online sales.

Responsibilities include creating content for Facebook, Instagram, Twitter, Pinterest and TikTok; planning paid campaigns; analyzing performance; and collaborating with marketing and e-commerce teams. A 3-year track record in e-commerce social media is preferred.

Qualifications

• Minimum of 3 years in social media management for e-commerce.
• Proven track record of driving engagement and sales.
• Strong copywriting and visual content creation skills.
• Experience with social media tools and analytics platforms.
• Bachelor's degree preferred in Marketing, Communications, or related field.

Responsibilities

• Develop and manage social media strategy across Facebook, Instagram, Twitter, Pinterest, and TikTok.
• Create engaging content (images, videos, copy) tailored for each channel.
• Plan and run paid social campaigns with budgeting and targeting.
• Monitor trends, feedback, and competitor activity.
• Respond to inquiries and foster a positive community.
• Collaborate with marketing and e-commerce teams to align campaigns.
• Track and report on engagement, reach, conversions and ROI.
• Stay up-to-date with best practices and tools.

Skills

Social media management

Content creation

Paid social advertising

Analytics/metrics

Copywriting

Team collaboration

Education

Bachelor's degree in Marketing or Communications

Tools

Hootsuite

Buffer

Google Analytics

Facebook Ads Manager

Job description

Placements24 in Durban is seeking an experienced E-commerce Social Media Manager for an on-site role. You will develop and execute a dynamic social media strategy to drive brand awareness, engagement and online sales.

Responsibilities include creating content for Facebook, Instagram, Twitter, Pinterest and TikTok; planning paid campaigns; analyzing performance; and collaborating with marketing and e-commerce teams. A 3-year track record in e-commerce social media is preferred.