Donor Relations Officer

Placements24; Gqeberha; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical benefits

Retirement benefits

Hybrid work model

Professional development

Community impact

Job summary

Placements24 in Port Elizabeth seeks a proactive Donor Relations Officer to nurture relationships with donors and drive meaningful giving. The role blends in-office engagement with remote work flexibility, ideal for a professional who communicates impact clearly and builds rapport with supporters.

You will manage donor portfolios, coordinate stewardship initiatives, and report on fundraising results, contributing to a sustainable non-profit mission.

Qualifications

• Proven experience in donor relations, fundraising, or a client-facing role.
• Excellent communication, interpersonal, and active listening skills.
• Ability to build and maintain strong relationships with stakeholders.
• Proficiency in donor management software and CRM systems.
• Strong organizational skills and detail-oriented communications and records.

Responsibilities

• Develop and implement donor stewardship and retention strategies.
• Manage a portfolio of individual donors, cultivating relationships through personalized communication.
• Organize and execute donor engagement events, both in-person and virtual.
• Prepare reports on donor activity, campaign performance, and fundraising results.
• Respond promptly and professionally to donor inquiries and requests.
• Collaborate with the fundraising team to identify new donor prospects and engagement opportunities.

Skills

Donor relations

Fundraising

Communication

Active listening

Relationship building

CRM systems

Organizational skills

Education

Bachelor's degree in Communications/Marketing/Business

Tools

CRM software

Job description

About the Role

Our client seeks a proactive and personable Donor Relations Officer to join their team in Port Elizabeth . This role is dedicated to nurturing and strengthening relationships with the generous individuals and organizations that support our client's mission. You will be instrumental in ensuring our donors feel valued, informed, and connected to the impact of their contributions. This position offers a blend of in-office engagement and remote work flexibility, ideal for a motivated professional who excels at building rapport and communicating the value of charitable giving. You will play a key role in sustaining and growing our client's donor base.

Key Responsibilities

• Develop and implement strategies for donor stewardship and retention.
• Manage a portfolio of individual donors, cultivating relationships through personalized communication.
• Organize and execute donor engagement events, both in-person and virtual.
• Prepare reports on donor activity, campaign performance, and fundraising results.
• Respond promptly and professionally to donor inquiries and requests.
• Collaborate with the fundraising team to identify new donor prospects and engagement opportunities.

Requirements

• Proven experience in donor relations, fundraising, or a similar client-facing role.
• Excellent communication, interpersonal, and active listening skills.
• Demonstrated ability to build and maintain strong relationships with stakeholders.
• Proficiency in donor management software and CRM systems.
• Strong organizational skills and attention to detail in managing communications and records.
• A Bachelor's degree in Communications, Marketing, Business, or a related field is preferred.

Benefits

• Competitive annual salary and potential for performance-based bonuses.
• Comprehensive medical and retirement benefits package.
• A hybrid work model offering a balance of remote and office-based work.
• Opportunities for professional development and networking within the nonprofit sector.
• Be part of a dedicated team making a tangible difference in the community.