Distribution Frontline Manager

PepsiCo Deutschland GmbH; Germiston; On-site; ZAR 600,000 - 900,000; Full time

Job summary

PepsiCo Deutschland GmbH in Germiston is seeking an experienced Distribution Centre Manager to oversee end-to-end distribution operations, ensuring timely delivery to customers and maintaining safe, efficient warehouse practices. The role focuses on KPI monitoring, process optimization, and coordination with Fleet services.

The ideal candidate has 2+ years in FMCG distribution, a relevant tertiary qualification, and a commitment to operational excellence within a high-volume environment.

Qualifications

• Grade 12 is required.
• Bachelor's Degree/Diploma in Supply Chain/Logistics preferred.
• Minimum of 2 years’ experience in a FMCG Distribution environment.

Responsibilities

• Manage end-to-end distribution center operations, including receiving, put-away, storage, picking, packing, and delivery.
• Establish operational procedures for stock verification, handling of stales, inventory accuracy, transfers and replenishment.
• Ensure KPI reports are tracked and deviations addressed to improve performance.
• Coordinate vehicle services with Fleet personnel and maintain safety compliance.
• Implement FIFO to track product freshness and manage inventory variance.
• Plan Capex and optimize throughput and productivity in the warehouse.
• Maintain warehouse security and data accuracy in the WMS.
• Ensure 95% service level and on-time delivery; communicate delays to customers.

Education

Grade 12

Bachelor's Degree/Diploma in Supply Chain /Logistics

Job description

Overview

To ensure the timely and complete delivery of stock to customers by effectively managing Distribution staff, including Drivers and Drivers Assistants, while maintaining all vehicles in a safe, roadworthy condition at all times.

Responsibilities

• Manage the end-to-end distribution center operations including but not limited to the following key process activities: (Receiving inventory, put away, storage, picking, packing and loading, delivery to customers, de-briefing post-delivery and managing customer invoicing, credit note and claims processing)
• Establish operational procedures for activities such as verification of incoming and outgoing stock, handling and disposals of stales, keeping accurate warehouse inventory, inter warehouse transfers and warehouse replenishment.
• Accurate execution of Key Accounts Delivery plans as per delivery schedule. Ensure the warehouse overheads are within budget limits.
• Develop, monitor and adapt KPI’S to address operational and Performance requirements
• Track KPI reports and reason out any deviation from the targets and take appropriate measures to avoid errors.
• Ensure all work equipments are used in proper manner, maintained properly and functioning to its maximum capacity.
• Maintain safe working conditions and environment.
• Executing FIFO procedures to track products’ freshness.
• Follow-up on the Inventory process tracking, physical count and reporting of inventory variance and stock updating.
• Capital Expenditure (Capex) planning and execution
• Ensure the warehouse thru put and productivity are maintained
• Directly responsible for Warehouse Management System security and data accuracy.
• Establish/maintain working programs to minimize transit and/or storage damage within established guidelines.
• Effectively utilize warehousing space for inbound and outbound materials Control accuracy of shipments and goods received in order to maintain traceability and product loss and minimized penalties.
• Co-ordinate vehicle Services by working closely with the Fleet personnel.
• Keep abreast of new industry developments affecting the Distribution Centre operation including new products, technologies, modifications and processes, including TPM, which might lead to assuring a more efficient operation.
• Actively support Plant/distribution/supply chain/shipping cost management projects.
• Ensure EHS & QFS Compliance

SDCA

• Define all departments using SIPOC Model
• Drive the Operational Excellence Program (OEP) across all departments
• Clearly defined PI’s and KPI’s and process maps to task levels for all functions
• Effective SOP’s for all critical task’s
• Sound and effective SLA’s across all functions
• Effective routines and Review’s

Cost:

• Manage cost within the AOP.
• Ensure accurate forecasts submitted for P4F and P9F
• Ensure no outstanding pallets to be written off
• Manage overtime by proper planning.
• Manage absenteeism < 2%.
• Ensure limited use of contract labour (only where justified and approved by HR)
• Manage all Distribution assets.
• Ensure no outstanding PODs (Proof of Delivery) or Credit Notes (CNs)

Service:

• Ensure 95% Service Level (Fill rate)
• Ensure 95% On time Delivery
• Ensure accurate and timely communication of delays to pro-actively manage customers
• Report on % departures by 7AM daily

People:

• Implement Monthly Site town hall
• Daily Driver meetings (15min)
• Managing staff performance and take corrective action.
• Identify training needs for distribution staff.
• Ensure sound management policies and practices are in place and adhered to.
• Manage contract labour (where justified) and ensure source documentation is validated on hours worked/overtime etc.
• Plan and set shifts for Distribution employees.

Ensure disciplinary action is taken where recurring deviations to standards are found

Qualifications

• Grade 12
• Relevant tertiary qualification - Bachelors Degree/Diploma in Supply Chain /Logistics or related would be preferable
• Minimum of 2 years’ experience in a FMCG Distribution environment.