About the Role
Our client, a leading retail and e-commerce distribution company, is seeking an experienced and proactive Distribution Center Supervisor to lead a vital team within their state-of-the-art facility located in **Pretoria, Gauteng, ZA**. This hands-on role is integral to ensuring the smooth, efficient, and safe operation of daily warehouse activities, including receiving, putaway, order picking, packing, and dispatch. You will be responsible for supervising a team of warehouse associates, optimizing workflows, and maintaining high standards of productivity and accuracy. This position requires a strong leader with excellent operational knowledge and a commitment to fostering a safe and productive work environment. The successful candidate will play a key role in achieving operational targets and contributing to the overall success of the distribution network. This is a critical on-site position, demanding physical presence and direct oversight.
Key Responsibilities
- Supervise and coordinate the daily activities of warehouse staff, ensuring tasks are completed accurately and on time.
- Monitor workflow and operational performance, identifying areas for improvement and implementing corrective actions.
- Ensure adherence to all company policies, safety procedures, and operational standards.
- Train new employees on warehouse procedures, safety protocols, and equipment operation.
- Manage inventory accuracy through effective cycle counting and stocktaking procedures.
- Operate and oversee the use of warehouse equipment, such as forklifts, pallet jacks, and automated systems.
- Maintain a clean, organized, and safe working environment, conducting regular safety inspections.
- Collaborate with the Distribution Center Manager on operational planning, staffing, and performance reviews.
- Address employee concerns and resolve conflicts in a timely and professional manner.
- Contribute to the continuous improvement of warehouse processes and efficiencies.
Requirements
- High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
- Minimum of 4 years of experience in warehouse operations, with at least 2 years in a supervisory or lead role.
- Proven ability to lead and motivate a team of warehouse associates.
- Strong understanding of warehouse processes, including receiving, inventory control, picking, packing, and shipping.
- Knowledge of warehouse safety regulations and best practices.
- Experience with Warehouse Management Systems (WMS) and other relevant software.
- Excellent organizational, communication, and problem-solving skills.
- Ability to work flexible hours, including evenings and weekends, as operational needs dictate.
- Physical ability to perform tasks such as lifting, standing for extended periods, and operating warehouse equipment.
- Demonstrated commitment to safety and operational excellence.
Benefits
- Competitive salary and potential for overtime pay.
- Comprehensive medical, dental, and vision insurance.
- Retirement savings plan options.
- Paid time off and company holidays.
- Opportunities for promotion and career development within the company.
- Employee discount programs.
- A structured and supportive work environment.