Dispatch Manager

Flink Recruitment; Johannesburg; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Furniture Manufacturer (Johannesburg) seeks a strategic Dispatch Manager to lead the outbound logistics function within a dynamic manufacturing environment. You will oversee dispatch operations, coordinate with 3PL partners, and align delivery performance with organisational goals.

The ideal candidate has 5+ years in dispatch management, strong leadership, and proven ability to optimise logistics processes in manufacturing or FMCG sectors.

Qualifications

• Bachelor’s degree or diploma in logistics management or a related field.
• Minimum 5 years in a dispatch management role within manufacturing or FMCG.
• Advanced computer literacy including ERP systems and MS Office.

Responsibilities

• Coordinate outbound deliveries to meet customer booking requirements and delivery windows.
• Oversee 3PL providers to ensure accurate, on-time dispatch of finished goods.
• Collaborate with Sales and Production Planning to optimize delivery efficiency.
• Process Purchase Orders and Proof of Delivery documentation accurately and timely.
• Monitor dispatch procedures and implement cost-saving process improvements.

Skills

Dynamic leadership

Communication excellence

Strategic urgency

Adaptability

Education

Bachelor’s Degree or Diploma in Logistics Management or related Supply Chain field

Tools

ERP systems

MS Office Suite

Job description

Kindly ONLY apply if your experience is in line with the desired qualifications and experience

A leading Furniture Manufacturing based in Johannesburg South is seeking a strategic and highly organisedand self-driven Dispatch Manager. This pivotal role requires a logistics professional with a proven track record in manufacturing or the Fast-Moving Consumer Goods (FMCG) sector. The successful candidate will lead the dispatch function, ensuring seamless outbound logistics and alignment with broader organisational goals.

Primary Responsibilities

• Logistics Coordination:Orchestrate all outbound deliveries to ensure strict adherence to customer booking requirements and designated delivery windows.
• Third-Party Management:Oversee 3PL (third-party logistics) providers to ensure the accurate and punctual dispatch of finished goods while maintaining compliance with internal protocols.
• Cross-Functional Collaboration:Partner with Sales and Production Planning departments to optimise delivery efficiencies and resolve potential bottlenecks.
• Administrative Oversight:Ensure the timely and precise processing of Purchase Orders (POs) and Proof of Delivery (POD) documentation.
• Operational Excellence:Continuously monitor dispatch procedures to identify and implement cost-saving initiatives and process improvements.

Professional Profile

• Dynamic Leadership:The ability to lead and motivate a dispatch team in a high-pressure, fast-paced environment.
• Communication Excellence:Professional verbal and written communication skills suitable for engaging with diverse internal and external stakeholders.
• Strategic Urgency:A proactive approach to problem-solving with a strong sense of urgency and meticulous attention to detail.
• Adaptability:The capacity to manage shifting priorities and maintain operational stability during peak periods.

Qualifications and Experience

• Education:A Bachelor’s Degree or Diploma in Logistics Management or a related Supply Chain field.
• Experience:A minimum of 5 years of experience in a Dispatch Management role, specifically within a manufacturing or FMCG environment.
• Technical Proficiency:Advanced computer literacy (ERP systems and MS Office Suite).
• Leadership:Proven experience in staff management, including performance management and disciplinary procedures.