Dispatch Manager

Placements24; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance incentives

Medical aid

Retirement fund

Career progression

Mobile phone allowance

Job summary

Placements24 in Sandton is seeking an experienced Dispatch Manager to lead daily dispatch operations, ensuring timely and accurate shipments. You will manage a team of dispatch controllers and coordinate with warehouse, sales and transport to keep operations aligned.

The ideal candidate has at least 5 years in dispatch or transport management, proven leadership, strong logistics expertise, and proficiency with dispatch software and GPS tracking.

Qualifications

• Minimum of 5 years of experience in a dispatch or transport management role.
• Proven leadership and team management skills.
• Strong understanding of logistics, route planning, and fleet management.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent problem-solving and decision-making abilities under pressure.
• Good communication skills and the ability to work effectively with diverse teams.

Responsibilities

• Oversee daily dispatch operations, ensuring all shipments are processed accurately and on schedule.
• Manage and mentor a team of dispatch controllers, providing guidance and support.
• Coordinate with warehouse, sales, and transport departments to ensure seamless operations.
• Develop and implement dispatch strategies to improve efficiency and reduce delivery times.
• Monitor vehicle performance and driver activities, ensuring adherence to schedules and company policies.
• Handle and resolve any issues or delays that arise during the dispatch process.

Skills

Leadership

Logistics

Problem solving

Communication

Team management

Tools

Dispatch software

GPS tracking

Job description

About the Role

Our client is seeking an experienced and results-driven Dispatch Manager to lead their dispatch operations in Sandton . This role is pivotal in ensuring the timely and efficient dispatch of goods, managing a team of dispatch controllers, and coordinating with transport providers. You will be responsible for optimizing dispatch schedules, troubleshooting delivery issues, and ensuring compliance with all relevant regulations. The ideal candidate possesses strong leadership skills, excellent organizational abilities, and a deep understanding of transportation logistics.

Key Responsibilities

• Oversee daily dispatch operations, ensuring all shipments are processed accurately and on schedule.
• Manage and mentor a team of dispatch controllers, providing guidance and support.
• Coordinate with warehouse, sales, and transport departments to ensure seamless operations.
• Develop and implement dispatch strategies to improve efficiency and reduce delivery times.
• Monitor vehicle performance and driver activities, ensuring adherence to schedules and company policies.
• Handle and resolve any issues or delays that arise during the dispatch process.

Requirements

• Minimum of 5 years of experience in a dispatch or transport management role.
• Proven leadership and team management skills.
• Strong understanding of logistics, route planning, and fleet management .
• Proficiency with dispatch software and GPS tracking systems.
• Excellent problem-solving and decision-making abilities under pressure.
• Good communication skills and the ability to work effectively with diverse teams.

Benefits

• Competitive annual salary and performance-based incentives.
• Comprehensive medical aid and retirement fund.
• Opportunities for leadership development and career progression.
• A dynamic and fast-paced working environment.
• Company-provided mobile phone and travel allowance.