DIscovery Connect - Bank DC Sales Consultant - Durban - TalentPool

Discovery Ltd.; Umhlanga Rocks; Vor Ort; ZAR 201.000 - 290.000; Vollzeit

Zusammenfassung

Discovery Connect is seeking a Bank DC Sales Consultant in Durban to join our call centre team. You will drive telesales for the Discovery Bank Product Suite, handling inbound and outbound leads, and aim to convert enquiries into activations.

The role requires 1–2 years of sales experience (outbound preferred) and matric. You’ll work in a fast-paced environment with a focus on targets, quality, and customer care, contributing to the growth of Discovery Bank.

Qualifikationen

• Matric
• At least 1-2 years sales experience, preferably outbound telesales
• Advantageous Discovery Bank knowledge and RE5/Banking qualification

Aufgaben

• Consistently achieve monthly sales and activations targets
• Capture all client application information accurately on the system
• Ensure correct products are sold based on client profile
• Meet all productivity requirements
• Meet all quality and compliance requirements
• Complete ongoing assessments

Kenntnisse

Target driven

Team player

Goal oriented

Self-motivated

Under pressure

Adapt to change

Self-managed

Learn quickly

English/Afrikaans

Ausbildung

Matric

Tools

PC literacy

Jobbeschreibung

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DIscovery Connect - Bank DC Sales Consultant - Durban - TalentPool

Business Unit: DCM Distribution

Function: Banking

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Job Purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery telesales.

Sell the Discovery Bank Product Suite to clients via inbound and outbound calls. Manage and convert various lead types that are generated by the business. Respond to new leads regarding product enquiries with the intent of possible conversion into a sale.

Key purpose

To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get client to bank healthier.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Consistently achieve monthly sales and activations target set by the business


• Capture all client application information accurately on the system


• Based on client profile ensure that correct products are sold to clients


• Meet all Productivity requirements


• Meet all Quality and Compliance requirements


• Successfully complete all ongoing assessments

Personal attributes and skills

• The successful individual will be required to demonstrate the following competencies:


• Target Driven


• Team Player


• Goal orientated


• Self-motivated


• Ability to perform under pressure


• Adapt to change


• Self-managed


• Ability to learn quickly and apply knowledge


• Speak fluently (accent neutral) English/Afrikaans


• PC literacy, email, word, excel

Qualification & Experience

• Matric


• At least 1- 2-years sales experience, preferably in an outbound telesales environment

Advantageous

• Discovery Bank Knowledge


• NQF5/National Certificate: Banking NQF level 5 and RE5 qualification

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.