DIscovery Connect - Bank DC Sales Consultant - Durban - TalentPool

Discovery; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Discovery Connect in Durban is seeking a Bank DC Sales Consultant to join the sales call centre. The role focuses on telesales of the Discovery Bank Product Suite to clients, managing inbound and outbound leads and driving conversions.

The successful candidate will work to meet monthly targets and maintain accuracy in data capture while ensuring compliance and high-quality service. Prior knowledge of Discovery Bank is advantageous, with RE5 and NQF5 credentials preferred.

Qualifications

• Matric is required.
• 1–2 years of sales experience, preferably in outbound telesales.
• Advantageous: Discovery Bank knowledge and RE5 qualification.

Responsibilities

• Sell the Discovery Bank Product Suite to clients via inbound and outbound calls.
• Manage and convert leads generated by the business.
• Respond to new leads regarding product inquiries with intent to convert to a sale.
• Achieve monthly sales and activations targets set by the business.
• Capture client information accurately in the system; verify product fit.
• Meet productivity, quality and compliance requirements; complete ongoing assessments.

Skills

Target driven

Team player

Goal oriented

Self-motivated

Under pressure

Adaptable

Self-managed

Quick learner

Fluent English/Afrikaans

Education

Matric

Tools

PC literacy

Email

Microsoft Word

Microsoft Excel

Job description

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DIscovery Connect - Bank DC Sales Consultant - Durban - TalentPool

Business Unit: DCM Distribution

Function: Banking

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Job Purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery telesales.

Sell the Discovery Bank Product Suite to clients via inbound and outbound calls. Manage and convert various lead types that are generated by the business. Respond to new leads regarding product enquiries with the intent of possible conversion into a sale.

Key purpose

To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get client to bank healthier.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Consistently achieve monthly sales and activations target set by the business


• Capture all client application information accurately on the system


• Based on client profile ensure that correct products are sold to clients


• Meet all Productivity requirements


• Meet all Quality and Compliance requirements


• Successfully complete all ongoing assessments

Personal attributes and skills

• The successful individual will be required to demonstrate the following competencies:


• Target Driven


• Team Player


• Goal orientated


• Self-motivated


• Ability to perform under pressure


• Adapt to change


• Self-managed


• Ability to learn quickly and apply knowledge


• Speak fluently (accent neutral) English/Afrikaans


• PC literacy, email, word, excel

Qualification & Experience

• Matric


• At least 1- 2-years sales experience, preferably in an outbound telesales environment

Advantageous

• Discovery Bank Knowledge


• NQF5/National Certificate: Banking NQF level 5 and RE5 qualification

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.