DC - Life Telesales Consultant - 1 DP Sandton (Talent Pool)

Discovery; Sandton; Sur place; ZAR 120 000 - 180 000; Plein temps

Résumé du poste

Discovery Connect in Sandton is seeking a Life Telesales Consultant to identify sales opportunities, answer inbound calls timeously and perform required outbound calls, while coordinating own administration and keeping accurate activity records.

You should have Matric, at least 1 year of sales experience (outbound telesales preferred), Life product knowledge (Discovery Life knowledge a plus), RE5/NQF5 would be advantageous, and fluency in English and Afrikaans.

Qualifications

• Matric
• At least 1 year sales experience, outbound telesales preferred
• Minimum 1 year Life product knowledge; Discovery Life knowledge advantageous
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

Responsabilités

• Identifying sales opportunities
• Answering inbound calls and making required outbound calls
• Coordination of own administration
• Maintaining accurate details and statistics of all queries
• Communication to members via fax and email
• Attending to general administration
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Connaissances

Target Driven

Team Player

Goal orientated

Self motivated

Under pressure

Adapt to change

Self managed

Learn quickly

Fluent English/Afrikaans

Formation

Matric

NQF5 and RE5

Tertiary qualification advantage

Description du poste

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DC - Life Telesales Consultant - 1 DP Sandton (Talent Pool)

Business Unit: DCM Distribution

Function: Call Center / Contact Center

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment enables smart, self‑driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About the Area

People increasingly want to transact faster, on their terms, in fluid and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team.

Job Description

Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls. Co‑ordination of own administration. Maintaining accurate details and statistics of all queries.

• Communication to members telephonically via fax and email
• Attending to general administration
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal Attributes and Skills

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Self managed
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life knowledge is an advantage
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.