Direct Sales Account Executive

Emedia Investments; Johannesburg; On-site; ZAR 360,000 - 720,000; Full time

Job summary

Emedia Investments is seeking a Direct Account Executive to find new business, grow the client portfolio, and strengthen relationships while meeting monthly targets.

The role emphasizes revenue growth, client retention, and strategic account planning. You will coordinate with Marketing, Technical, and Creative Solutions teams to provide holistic client offerings and ensure accurate pipeline reporting.

Qualifications

• Ability to identify and pursue new business opportunities.
• Manage accounts to grow portfolio and achieve targets.
• Build and maintain strong client relationships for retention.

Responsibilities

• Find new business, grow portfolio and client relationships and achieve monthly targets.
• Maintain high client retention and ensure client satisfaction through value delivery.
• Create and execute strategic account plans to grow relationships and opportunities.
• Maintain accurate reporting and pipeline, ensuring three-times coverage for monthly targets.
• Collaborate with Marketing, Technical, Creative Solutions and Programming teams to deliver holistic client solutions.

Skills

New business development

Account management

Relationship building

Upselling

Cross-selling

Strategic planning

Forecasting & reporting

Time management

Collaboration

Job description

The incumbent in the Direct Account Executive role would be required to find new business, grow portfolio and client relationships and achieve monthly targets.

Key Deliverables

Revenue Growth and Sales Targets

• Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.
• Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services.
• New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.

Client Retention and Satisfaction

• Maintaining high client retention rates: Ensuring clients renew contracts or continue using services by providing exceptional service and value.
• Increasing customer satisfaction: Conducting regular check-ins and collecting feedback to ensure the clients' needs are met, improving loyalty and advocacy.

Strategic Account Planning

• Creating and executing strategic account plans: Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks.
• Regular account reviews: Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.

Operational Efficiency and Reporting

• Maintaining accurate reporting: Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets
• Managing time effectively: Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.

Stakeholder Liaison

• Working closely with other departments: Collaborating with Marketing, Technical, Creative Solutions and Programming teams to provide clients with holistic solutions.
• Contributing to team knowledge: Sharing learnings and best practices to help improve the overall performance of the sales team.