Digital Sales Manager

Salix Recruitment; Gauteng; On-site; ZAR 720,000 - 900,000; Full time

Job summary

Salix Recruitment seeks a Digital Project Manager to coordinate end-to-end digital initiatives in the insurance/financial services space. You will lead cross-functional teams, manage timelines and budgets, and align stakeholders to deliver seamless digital experiences.

You will conduct sprint reviews, monitor KPIs, and drive continuous improvements using data-driven insights and post-implementation reviews. Strong communication and leadership are essential.

Qualifications

• Matric (Grade 12) or equivalent.
• Bachelor's degree or higher.
• 3–5 years of relevant experience; insurance or financial services background preferred.

Responsibilities

• Lead and manage the end-to-end lifecycle of digital projects.
• Define project scope, goals, deliverables and success criteria with stakeholders.
• Develop and maintain detailed project plans including timelines, milestones, budgets and resources.
• Identify and manage risks, dependencies and bottlenecks with mitigation plans.
• Ensure projects adhere to platform best practices, brand guidelines and customer experience principles.
• Act as central contact for digital project initiatives and facilitate cross-unit communication.
• Run regular sprint reviews, status updates and stakeholder workshops.
• Monitor KPIs related to project outcomes and digital sales performance.
• Deliver post-implementation reviews and recommend continuous improvements based on data and feedback.

Skills

Leadership

Analytical

Goal-driven

Adaptable

Strategic thinking

Results-oriented

Communication

Commercial acumen

Time management

Education

Matric (Grade 12)

Bachelor's degree or higher

Job description

This role is responsible for ensuring seamless digital customer experiences by bringing relevant stakeholders together, coordinating project delivery and monitoring deadlines and performance.

Duties:

• Project Management: Lead and manage the end-to-end lifecycle of digital projects, from ideation and requirements gathering through to go-live and performance monitoring
• Scope & Planning: Define project scope, goals, deliverables and success criteria in collaboration with stakeholders, and develop and maintain detailed project plans, including timelines, milestones, budgets and resource allocations
• Risk Management: Identify and manage project risks, dependencies and bottlenecks, ensuring mitigation plans are in place
• Digital Channel Execution: Ensure projects adhere to platform best practices, brand guidelines and customer experience principles
• Stakeholder Collaboration: Act as the central point of contact for digital project initiatives, and facilitate clear communication between business units, marketing, IT and external service providers
• Agile & Alignment: Run regular sprint reviews, status updates and stakeholder workshops to ensure transparency and alignment
• Performance and Reporting: Monitor KPIs related to project outcomes and digital sales performance
• Continuous Improvement: Deliver post-implementation reviews and recommend continuous improvements based on performance data and customer feedback

Job Experience & Skills Required:

Qualifications:

• Matric (Grade 12)
• Bachelor's degree or higher

Experience:

• 3 - 5 years of relevant experience; insurance or financial services background preferred
• Demonstrated experience managing projects throughout the entire project lifecycle
• Experience managing senior stakeholders, third-party suppliers/partners and diverse internal teams
• Exposure to project management

Skills & Competencies:

• Leadership and influencing abilities.
• Analytical skills
• Goal-driven and task-driven
• Adaptable, innovative and creative
• Strategic thinking
• Results-oriented
• Excellent written and verbal communication skills
• Commercial acumen
• Effective time management