Digital Product Owner

Salix Recruitment; Gauteng; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Salix Recruitment in South Africa is seeking a capable Digital Project Manager to coordinate end-to-end digital initiatives, align stakeholders and ensure timely delivery across channels. You will lead agile ceremonies, monitor KPIs, and drive continuous improvement using customer feedback and performance data.

A 3–5 year track record in project delivery within insurance or financial services is preferred, with strong communication and stakeholder management skills.

Qualifications

• Matric (Grade 12) is required.
• Bachelor's degree or higher is required.

Responsibilities

• Lead and manage the end-to-end lifecycle of digital projects from ideation to go-live and performance monitoring.
• Define project scope, goals, deliverables, and success criteria with stakeholders and maintain detailed project plans (timelines, milestones, budgets, resources).
• Identify and manage risks, dependencies and bottlenecks with mitigation plans.
• Ensure projects adhere to platform best practices, brand guidelines and customer experience principles.
• Serve as central point of contact for digital initiatives and facilitate clear cross-functional communication.
• Run regular sprint reviews, status updates and stakeholder workshops.
• Monitor KPIs related to project outcomes and digital sales performance.
• Deliver post-implementation reviews and recommend continuous improvements based on data and feedback.

Skills

Leadership

Analytical skills

Written & verbal communication

Strategic thinking

Time management

Results-oriented

Commercial acumen

Adaptable

Innovative

Creative

Stakeholder management

Education

Matric

Bachelor's degree or higher

Job description

This role is responsible for ensuring seamless digital customer experiences by bringing relevant stakeholders together, coordinating project delivery and monitoring deadlines and performance.

If you are ready to act as the central point of contact for digital project initiatives and ensure projects adhere to platform best practices,

Duties

• Project Management: Lead and manage the end-to-end lifecycle of digital projects, from ideation and requirements gathering through to go-live and performance monitoring
• Scope & Planning: Define project scope, goals, deliverables and success criteria in collaboration with stakeholders, and develop and maintain detailed project plans, including timelines, milestones, budgets and resource allocations
• Risk Management: Identify and manage project risks, dependencies and bottlenecks, ensuring mitigation plans are in place
• Digital Channel Execution: Ensure projects adhere to platform best practices, brand guidelines and customer experience principles
• Stakeholder Collaboration: Act as the central point of contact for digital project initiatives, and facilitate clear communication between business units, marketing, IT and external service providers
• Agile & Alignment: Run regular sprint reviews, status updates and stakeholder workshops to ensure transparency and alignment
• Performance and Reporting: Monitor KPIs related to project outcomes and digital sales performance
• Continuous Improvement: Deliver post-implementation reviews and recommend continuous improvements based on performance data and customer feedback

Job Experience & Skills Required

Qualifications

• Matric (Grade 12)
• Bachelor's degree or higher

Experience

• 3 - 5 years of relevant experience; insurance or financial services background preferred
• Demonstrated experience managing projects throughout the entire project lifecycle
• Experience managing senior stakeholders, third-party suppliers/partners and diverse internal teams
• Exposure to project management

Skills & Competencies

• Leadership and influencing abilities.
• Analytical skills
• Goal-driven and task-driven
• Adaptable, innovative and creative
• Strategic thinking
• Results-oriented
• Excellent written and verbal communication skills
• Commercial acumen
• Effective time management

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.