We are looking for an experienced Digital Project Manager to lead the planning, execution and delivery of digital projects across digital sales channels.
This is a highly collaborative role, working across business, marketing, IT and external service providers to ensure digital initiatives are delivered on time, within scope and aligned to customer experience and business objectives.
We're looking for someone who can bring people together, keep projects moving and turn digital initiatives into delivered outcomes.
You should be comfortable working across multiple teams, managing senior stakeholders, navigating dependencies and taking ownership from project initiation through to implementation.
Duties
- Manage the end-to-end lifecycle of digital projects, from requirements gathering and planning through to go-live and post-implementation review.
- Define project scope, objectives, deliverables, timelines and success measures with key stakeholders.
- Develop and maintain detailed project plans, milestones, budgets and resource requirements.
- Identify and manage project risks, dependencies and delivery bottlenecks.
- Coordinate digital projects across business, marketing, IT and external partners.
- Facilitate sprint reviews, stakeholder workshops and regular project status updates.
- Ensure digital initiatives follow platform best practices, brand guidelines and customer experience principles.
- Monitor project and digital sales KPIs and use performance data and customer feedback to identify opportunities for improvement.
- Drive continuous improvement following project implementation
Job Experience & Skills Required
Qualifications
- Matric (Grade 12)
- Bachelor's degree in a related field.
Experience
- 4 – 6 Years Proven experience managing projects across the full project lifecycle.
- Experience working with senior stakeholders, third-party suppliers/partners and cross-functional teams.
- Exposure to project management methodologies and practices.
- Strong communication, stakeholder management and influencing skills.
- Strong analytical and problem-solving ability.
- Commercially minded with a results-driven approach.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Innovative, adaptable and strategic in your approach.
Skills & Competencies
- Digital Project Management
- End-to-End Project Delivery
- Stakeholder Management
- Cross-Functional Collaboration
- Project Planning & Execution
- Risk & Dependency Management
- Digital Channel Management
- Performance & KPI Management
- Third-Party / Vendor Management
- Sprint & Agile Coordination
- Business & Commercial Acumen
- Analytical & Problem-Solving Skills
- Strategic Thinking
- Leadership & Influencing
- Communication & Presentation Skills
- Time Management & Prioritisation
- Innovation & Continuous Improvement
- Results Orientation