Digital Communications Manager

Placements24; Durban; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical and retirement benefits

Professional development budget

On-site in Durban

Paid time off

Job summary

Placements24 is seeking a forward-thinking Digital Communications Manager to lead the brand’s online presence from our Durban office. You will craft digital strategies across social, websites and email campaigns, drive content creation, and optimize engagement using analytics to inform future initiatives.

You will collaborate with marketing, sales and product teams to ensure consistent brand messaging while managing a busy, creative team in a coastal city environment.

Qualifications

• Bachelor's degree in Digital Marketing, Communications, or a related discipline.
• Minimum 5 years of experience in digital communications or online marketing.
• Proven expertise in social media management, content strategy, and SEO/SEM.
• Proficiency with digital analytics tools (e.g., Google Analytics, social media analytics).
• Strong understanding of CMS and email marketing platforms.
• Excellent project management and cross-functional collaboration skills.

Responsibilities

• Develop and execute digital strategies across platforms.
• Manage content for social media, blogs and websites.
• Oversee email marketing campaigns and analysis.
• Monitor online conversations and brand reputation.
• Analyze website and campaign performance with analytics tools.
• Collaborate with marketing, sales and product teams for consistent messaging.

Skills

Social media management

Content strategy

SEO/SEM

CMS

Email marketing

Analytics tools

Project management

Education

Bachelor's degree in Digital Marketing or Communications

Tools

Google Analytics

CMS platforms

Email marketing platforms

SEO tools

Job description

About the Role

Our client is looking for a forward-thinking Digital Communications Manager to spearhead their online presence from their office in Durban . This role is central to crafting and deploying digital strategies that amplify the brand's voice across all online channels, including social media, websites, and email marketing. You will be responsible for managing content creation, optimizing user engagement, and analyzing digital performance metrics to inform future strategies. This position offers a fantastic chance to lead digital initiatives in a bustling city, working with a creative team to achieve impactful online communication goals and strengthen customer connections.

Key Responsibilities

• Develop and execute comprehensive digital communication strategies across multiple platforms.
• Manage and create engaging content for social media, blogs, and company websites.
• Oversee email marketing campaigns, from creation to analysis of engagement metrics.
• Monitor online conversations and manage the company's digital reputation and brand image.
• Analyze website traffic, social media engagement, and campaign performance using analytics tools.
• Collaborate with marketing, sales, and product teams to ensure consistent brand messaging.

Requirements

• Bachelor's degree in Digital Marketing, Communications, or a related discipline.
• Minimum 5 years of experience in digital communications or online marketing.
• Proven expertise in social media management, content strategy, and SEO/SEM principles.
• Proficiency with digital analytics tools (e.g., Google Analytics, social media analytics).
• Strong understanding of content management systems (CMS) and email marketing platforms.
• Excellent project management and cross-functional collaboration skills.

Benefits

• Competitive annual salary and potential for annual bonuses.
• Comprehensive medical and retirement benefits package.
• Dedicated budget for professional development and continuous learning.
• Opportunity to work on-site in a vibrant coastal city.
• Generous paid time off and company holidays.