Digital Campaign Account Manager | Client Partner

Publicis Groupe Holdings B.V; Cape Town; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Machine_ is seeking an experienced Account Manager to drive excellence in TTL campaigns with a digital focus, manage client expectations, and oversee project finances from initiation to completion.

You will build strong client relationships, understand strategy, and own the delivery of high-quality work while supporting senior leadership in achieving financial targets and maintaining strategic client partnerships.

Qualifications

• Relevant tertiary qualification in Marketing / Business Communications.
• Minimum 3 years working experience as Account Executive or Account Manager with 1 year in an Advertising Agency.
• Proficient in MS Office (Word / Excel / PowerPoint).
• TTL & Digital experience is essential (well versed in Digital).
• Experience working on Chase.
• A good command of the English language (both verbal and written).
• Strong presentation skills.
• Strong numerical skills (financial & budget management experience).
• Strong multitasking skills (ability to work on more than one brief at any given time).

Responsibilities

• Manage TTL campaigns (with a predominantly digital focus) and communication on a day-to-day basis (from start to finish with little minimal senior supervision)
• Manage client expectations and service delivery by being a focal point for day-to-day interaction
• Master client business and relationships to be a client partner, indispensable to their business, ensuring longevity and partnership
• Understand the client, strategy and agency process in order to deliver efficiently and to the highest quality
• Full ownership of your projects, taking accountability for all work presented and delivered
• Support your Account Director and Business Unit Director in driving and meeting all financial targets
• Empower your seniors with the correct information to ensure that they correctly support you and the client
• Honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes
• Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business
• Maintain the integrity of the creative strategy and work throughout the campaign
• Ability to manage different personalities and always strive to get the best out of each individual
• Keep abreast of industry trends (broad communication trends and client competitor work) in order to add additional value to your client’s business

Skills

Strong presentation skills

Strong numerical skills

Multitasking

Attention to detail

Education

Marketing / Business Communications degree

Tools

MS Office

Job description

Machine_ is seeking an experienced Account Manager to drive excellence in TTL campaigns with a digital focus, manage client expectations, and oversee project finances from initiation to completion.

You will build strong client relationships, understand strategy, and own the delivery of high-quality work while supporting senior leadership in achieving financial targets and maintaining strategic client partnerships.